Bilingual Customer Service Representative
3 weeks ago
We are seeking a highly skilled Bilingual Customer Service Coordinator to join our 2nd Shift Customer Service team. As a key member of our team, you will be the liaison between our sales department and transportation partners, ensuring seamless communication and resolving any issues that may arise.
What's in it for You- Competitive compensation starting at $17.50/hour, plus a $2.50 shift differential
- Comprehensive health, dental, and vision coverage, including a plan with no out-of-pocket costs, plus a 401(k) plan with company match
- Up to $5,000 per year in tuition reimbursement
- A personalized career path with 75% of leadership promoted from within
- Awards and recognition, including being voted a Fortune 100 Best Companies to Work for and Forbes America's Best Employers
- Handle a high volume of inbound and outbound phone calls to ensure timely pickups and deliveries
- Resolve shipping issues with a sense of urgency and professionalism
- Document and manage tasks in our internal systems
- Provide updates and communicate directly with internal sales and support teams
- A passion for customer service and a commitment to delivering exceptional results
- Fluency in English and Spanish
- A strong work ethic and excellent attendance record
- Excellent communication, organization, and problem-solving skills
6010 Exchange Pkwy, Suite 200, San Antonio, TX 78238
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