Desktop Support Specialist

3 weeks ago


Greensburg, Pennsylvania, United States AA2IT Full time
Job Summary:

AA2IT is seeking a skilled Desktop Support Technician to join our team. The ideal candidate will have a minimum of 3 years of experience in desktop support, with a strong background in Windows 10 and Office 365. The successful candidate will be responsible for providing top-notch support to our employees, both on-site and remotely.

Key Responsibilities:

* Troubleshoot system, office, hardware, and business applications

* Receive user calls and offer remote or on-site support

* Management and installation of equipment in the meeting room (projector, laptop, and videoconference)

* Monitor calls, incidents, and requests using the client-provided ServiceNow tool

Requirements:

* 3 years of experience in desktop support

* Strong knowledge of Windows 10 and Office 365

* Excellent customer service skills

* Ability to work independently and as part of a team

Work Schedule:

* Monday to Friday, 8am-5pm

* No overtime or on-call required

Location:

* 800 Cabin Hill Dr, Greensburg, PA 15601

Compensation:

* Contract rate not to exceed $24/hour

* No driving required

About AA2IT:

* AA2IT is a leading provider of IT services and solutions

* We are committed to delivering exceptional service to our clients

* We offer a dynamic and supportive work environment

How to Apply:

* Please submit your resume and cover letter to [insert contact information]

* We look forward to hearing from you

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