Desktop Support Specialist
3 weeks ago
AA2IT is seeking a skilled Desktop Support Technician to join our team. The ideal candidate will have a minimum of 3 years of experience in desktop support, with a strong background in Windows 10 and Office 365. The successful candidate will be responsible for providing top-notch support to our employees, both on-site and remotely.
Key Responsibilities:
* Troubleshoot system, office, hardware, and business applications
* Receive user calls and offer remote or on-site support
* Management and installation of equipment in the meeting room (projector, laptop, and videoconference)
* Monitor calls, incidents, and requests using the client-provided ServiceNow tool
Requirements:
* 3 years of experience in desktop support
* Strong knowledge of Windows 10 and Office 365
* Excellent customer service skills
* Ability to work independently and as part of a team
Work Schedule:
* Monday to Friday, 8am-5pm
* No overtime or on-call required
Location:
* 800 Cabin Hill Dr, Greensburg, PA 15601
Compensation:
* Contract rate not to exceed $24/hour
* No driving required
About AA2IT:
* AA2IT is a leading provider of IT services and solutions
* We are committed to delivering exceptional service to our clients
* We offer a dynamic and supportive work environment
How to Apply:
* Please submit your resume and cover letter to [insert contact information]
* We look forward to hearing from you
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