Support Center Analyst/Help Desk Specialist
4 days ago
We are seeking a highly skilled Support Center Analyst/Help Desk Specialist to join our team at Excela Health. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our customers.
Key Responsibilities- Provide Level 1 support to customer requests, including password resets, software application issues, and hardware-related problems.
- Analyze, troubleshoot, and resolve or escalate customer issues in a timely and efficient manner.
- Perform basic systems build and customer callbacks as needed.
- Process telephone calls promptly, accurately, and efficiently, while maintaining a positive and courteous tone.
- Communicate effectively with customers, using clear and concise language to explain technical information.
- Associate's degree or higher in Information Technology or a related field.
- Three years of experience in customer service, with a strong background in technical support.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Proficiency in Microsoft Office and Windows operating systems.
- Clinical knowledge and medical terminology.
- Auditing electronic records and testing computer systems.
- Act 34-PA Criminal Record Check from the PA State Police system.
-
Support Center Analyst/Help Desk Specialist
2 weeks ago
Greensburg, Pennsylvania, United States Excela Health Full timeJob SummaryAs a Support Center Analyst/Help Desk Specialist at Excela Health, you will play a critical role in providing exceptional customer service to our patients and staff. Your primary responsibility will be to respond to customer inquiries and resolve technical issues in a timely and professional manner.Key ResponsibilitiesProvide Level 1 support to...
-
Support Center Analyst/Help Desk
1 week ago
Greensburg, Pennsylvania, United States Excela Health Full timeJob SummaryAs a Support Center Analyst/Help Desk, you will provide Level 1 support to customers' requests, solving issues such as password resets, common software applications, and hardware-related problems. You will be the first point of contact for customers, analyzing, troubleshooting, and resolving or escalating their issues. Your responsibilities will...
-
Front Desk Coordinator
2 weeks ago
Greensburg, Pennsylvania, United States US Derm Support Roles Full timeFront Desk Receptionist Job DescriptionOverviewWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at US Derm Support Roles. As a Front Desk Receptionist, you will be responsible for providing exceptional patient service, managing front desk operations, and maintaining accurate records.ResponsibilitiesPerform...
-
Service Desk Support Specialist
4 days ago
Greensburg, Pennsylvania, United States Talogy, Inc. Full timeAbout the RoleThe Service Desk Engineer role is critical to ensuring that all Talogy staff are able to work reliably and efficiently, enabling them to meet their own and client deadlines.This involves ensuring that staff have all the equipment, software, access and training they require, and that issues are resolved quickly and effectively.The role includes...
-
Service Desk Engineer
2 weeks ago
Greensburg, Pennsylvania, United States Talogy, Inc. Full timeAbout the RoleThe Service Desk Engineer plays a critical role in ensuring the smooth operation of Talogy's IT infrastructure, enabling staff to work efficiently and effectively. This involves ensuring that staff have the necessary equipment, software, access, and training to perform their duties, and that issues are resolved quickly and effectively.Key...
-
Overnight Support Specialist
4 days ago
Greensburg, Pennsylvania, United States Westmoreland Community Action Full timeWe are seeking a dedicated and compassionate Support Specialist to join our Mental Health Programs team. As a Support Specialist, you will work twice a week overnights to provide structure, stability, and support to community residents who are being released from a correctional facility or forensic history that hinders permanent housing.Your key...
-
Overnight Support Specialist
7 days ago
Greensburg, Pennsylvania, United States Westmoreland Community Action Full timeSupport Specialist OpportunityWe are seeking a caring individual to work as a Support Specialist in our Re-entry Program. As a Support Specialist, you will assist community residents who are being released from a correctional facility or forensic history that hinders permanent housing.Key Responsibilities:Meet one-on-one with participants to review service...
-
Front Desk Associate
2 months ago
Greensburg, Pennsylvania, United States Concord Hospitality Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Concord Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Service: Assist guests efficiently, courteously,...
-
Educational Support Specialist
2 months ago
Greensburg, Pennsylvania, United States Delta-T Group, Inc. Full timePosition Overview:As an Educational Support Specialist, you will collaborate closely with the classroom instructor to deliver additional assistance to students requiring special attention. This role may also be referred to as a student aide, instructional assistant, or paraprofessional. We are looking for candidates who are passionate about supporting...
-
Service Desk Engineer
4 weeks ago
Greensburg, Pennsylvania, United States Talogy, Inc. Full timeAbout the RoleThe Service Desk Engineer plays a critical role in ensuring the smooth operation of Talogy's IT infrastructure, enabling staff to work efficiently and effectively. This involves providing timely and effective support to resolve technical issues, ensuring that staff have the necessary equipment, software, and training to perform their duties.Key...
-
Administrative Support Specialist
1 week ago
Greensburg, Pennsylvania, United States Twin Lakes Rehabilitation and Healthcare Center Full time**Daily Pay - Coming Soon**Twin Lakes Rehabilitation and Healthcare Center is seeking a skilled Receptionist to join our exceptional team. As a Receptionist, you will be the first point of contact for visitors and will be responsible for maintaining a safe and clean reception area.Responsibilities:Welcome visitors by greeting them, in person or on the...
-
Sales Associate
5 days ago
Greensburg, Pennsylvania, United States European Wax Center Full timeWe are seeking a highly motivated and detail-oriented Front Desk Associate to join our team at European Wax Center. As a Front Desk Associate, you will be responsible for providing exceptional customer service, managing the overall flow of the center, and educating guests on our programs, offers, and promotions.Key Responsibilities:Provide excellent customer...
-
Behavioral Support Specialist
2 weeks ago
Greensburg, Pennsylvania, United States FOCUS BEHAVIOR HEALTH INC Full timeJob Title: Behavioral Support SpecialistJoin our team at Focus Behavioral Health, Inc. as a Behavioral Support Specialist, where you will play a vital role in providing support to individuals with behavioral challenges.Job SummaryThe Behavioral Support Specialist will work with individuals on a regular basis, providing direct and indirect services. The ideal...
-
Nurse Infection Control Specialist
2 weeks ago
Greensburg, Pennsylvania, United States Twin Lakes Rehabilitation and Healthcare Center Full timeRegistered Nurse (RN) Infection Control Specialist/Staff DevelopmentAt Twin Lakes Rehabilitation and Healthcare Center, we are seeking a highly skilled Registered Nurse (RN) Infection Control Specialist/Staff Development to join our team. This is a full-time position that will play a critical role in leading our nursing team and assisting with the...
-
Administrative Support Specialist
4 days ago
Greensburg, Pennsylvania, United States ESS Full timeAdministrative Support SpecialistAt ESS, we are seeking an Administrative Support Specialist to provide administrative and other support to ensure the effective and efficient operation of the office or department. This role promotes a safe and orderly environment for students. Responsibilities include:Perform office routines, including answering the phones...
-
Support Specialist
1 week ago
Greensburg, Pennsylvania, United States Westmoreland Community Action Full timeJob Summary: We are seeking a Support Specialist to join our Mental Health Programs team. As a Support Specialist, you will work with community residents who are being released from a correctional facility or have a forensic history that hinders permanent housing. Your role will be to provide structure, stability, and support while these individuals work...
-
Behavioral Support Specialist
2 weeks ago
Greensburg, Pennsylvania, United States Community Options Full timeJob Title: Behavioral Support SpecialistCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are seeking a skilled Behavioral Support Specialist to join our team in Westmoreland, PA.About the Role:We are looking for a dedicated professional to work with individuals with developmental...
-
Front Desk Coordinator
1 week ago
Greensburg, Pennsylvania, United States Twin Lakes Rehabilitation and Healthcare Center Full timeTwin Lakes Rehabilitation and Healthcare Center is seeking a skilled Reception/Administrative Assistant to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to our residents, families, and visitors.Responsibilities:* Greet visitors and respond to phone calls in a professional and...
-
Psychiatrist - Community Guidance Center
4 weeks ago
Greensburg, Pennsylvania, United States Community Guidance Center Full timeJob Title: PsychiatristCommunity Guidance Center is seeking a highly skilled and compassionate Psychiatrist to join our team in Greensburg, PA. As a Psychiatrist, you will be responsible for providing high-quality mental health services to individuals of all ages, including children, adolescents, and adults.Key Responsibilities:Evaluate patients to determine...
-
Customer Support Specialist
4 days ago
Greensburg, Pennsylvania, United States LanceSoft Full timeJob Title:IT Field Service Technician - Customer Support SpecialistJob Summary:LanceSoft is seeking a skilled IT Field Service Technician to join our team. As a Customer Support Specialist, you will be responsible for providing technical support to our clients, performing minor maintenance, repairs, and component replacement at the module level, and...