IT Network Support Specialist

3 weeks ago


Greensburg, Pennsylvania, United States Oxford Solutions Full time

Seeking a skilled IT Field Service Technician to join our team at Oxford Solutions. This full-time direct hire opportunity requires at least 3 years of IT support experience and the ability to travel to client sites within a 50-mile radius of Greensburg. As an IT Field Service Technician, you will be responsible for providing comprehensive IT support, including network administration, server support, and end-user support, onsite at various client locations.

Responsibilities:
  • Provide onsite IT support to clients, including troubleshooting and resolving issues related to network infrastructure, servers, PCs, and mobile devices.
  • Perform ongoing network administration, including configuring and managing Microsoft Server OS environments.
  • Support server infrastructure and related systems, ensuring proper backup solutions (both disk-based and cloud-based) are in place.
  • Administer and configure SonicWALL products, including firewalls and VPN setups.
  • Manage core network functions such as TCP/IP, DHCP, DNS, VLANs, and more.
  • Administer and support Microsoft Exchange, including performing migrations and upgrades.
  • Troubleshoot and configure LAN/WAN solutions, ensuring network performance and security.
  • Maintain detailed documentation of network configurations, client environments, and technical procedures.
Qualifications:
  • Associate or Bachelor's degree in a technical field.
  • Minimum of 3 years of IT support experience, particularly in network and server administration.
  • Proficiency in Microsoft Server OS administration and configuration.
  • Strong understanding of core networking concepts, including TCP/IP, DHCP, DNS, VPNs, and VLANs.
  • Hands-on experience with SonicWALL products, including firewalls and VPN configurations.
  • Experience with both disk-based and cloud-based backup solutions.
  • Experience with Exchange administration, including migration and upgrade processes.
  • Proven knowledge of LAN/WAN configurations, firewalls, and network infrastructure management.
  • Microsoft Certification a plus.
  • Excellent problem-solving skills and the ability to work independently and in a team environment.
  • Strong communication skills, with the ability to interact with clients professionally and effectively.
  • Must be able to work after regular hours and weekends as required.


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