Retail Food Service Director

7 days ago


Baltimore, Maryland, United States Johns Hopkins Medicine Full time

**Job Summary:**

Assists in planning, administering, and directing all activities related to food services retail operations. Drives customer satisfaction by demonstrating a thorough knowledge of effective merchandising, quality assessment of market conditions, customer expectations, and product selection to maximize customer satisfaction.

**Key Responsibilities:**

  • Assists in planning, administering, and directing all activities related to food services retail operations.
  • Drives customer satisfaction by demonstrating a thorough knowledge of effective merchandising, quality assessment of market conditions, customer expectations, and product selection.
  • Assists with menu management in retail outlets.
  • Develops and implements strategies to maximize customer satisfaction and drive sales growth.
  • Collaborates with cross-functional teams to ensure seamless execution of food services operations.

**Requirements:**

  • Bachelor's degree in food services management or related field.
  • 3-5 years of previous management experience in large-scale/high-volume foodservice operations.
  • Multi-retail oversight experience preferred.
  • Franchise experience preferred.
  • Serv-safe certification preferred.
  • Strong business acumen, critical thinking, and problem-solving skills.
  • Strong customer service skills.

**Equal Employment Opportunity:**

Johns Hopkins Health System and its affiliates are an Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.



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