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Customer Service Representative
2 months ago
Giant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly and generating annual sales of over $5 billion. With a rich history dating back to 1936, the company has grown to over 160 stores across D.C., Maryland, Virginia, and Delaware.
Our MissionAt Giant Food, our mission is to be the most trusted and loved local food retailer in our community. We strive to provide exceptional customer service, quality products, and a welcoming shopping experience.
Job SummaryWe are seeking a skilled Cashier and Customer Service Specialist to join our team. As a key member of our store staff, you will be responsible for providing excellent customer service, handling customer transactions, and maintaining a clean and organized store environment.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Process customer transactions accurately and efficiently, handling cash, credit card, and mobile payments.
- Maintain a clean and organized store environment, restocking shelves and ensuring a positive shopping experience for customers.
- Assist with store operations, including opening and closing procedures, and maintaining store equipment and facilities.
At Giant Food, we offer a dynamic and supportive work environment, with opportunities for career growth and development. Our employees enjoy competitive pay, benefits, and a comprehensive training program. We are committed to building a diverse and inclusive team, and we welcome applications from candidates who share our values and passion for delivering exceptional customer service.
