Customer Service Representative

2 weeks ago


Missoula, Montana, United States Blackfoot Telephone Full time
Job Title: Customer Care Consultant

**Job Summary:**

We are seeking a highly skilled and customer-focused Customer Care Consultant to join our team at Blackfoot Telephone. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving their issues in a timely and professional manner.

Key Responsibilities:

  • Provide answers to customer inquiries about Blackfoot products and services.
  • Assist customers in selecting appropriate service and feature plans.
  • Accept and process customer orders through multiple customer channels.
  • Utilize computer systems to answer customer account questions, create and implement new service and repair orders, and provide billing and collection assistance as needed.
  • Correspond with customers regarding service orders and payment issues.
  • Sell and market products and services to customers.
  • Periodic review of customer accounts and histories.
  • Perform other miscellaneous clerical/administrative duties.

Requirements:

  • High School diploma or equivalent.
  • One year of related work experience in customer service.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office and customer service software.

Working Conditions:

This position may require 8 to 10 hour days, flexible hours, and some weekends.

Physical Requirements:

Must be able to read reports and use computer. Must be able to read and interpret test equipment.



  • Missoula, Montana, United States Providence Service Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Providence St. Patrick Hospital in Missoula, MT.Key ResponsibilitiesProvide exceptional customer service to patients, families, and healthcare providers through prompt and courteous handling of telephone calls, faxes, paging, and messages.Serve as a hospital...


  • Missoula, Montana, United States Providence Health & Service Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in our Communications Department at Providence St. Patrick Hospital.Key ResponsibilitiesProvide exceptional customer service to patients, families, and healthcare providers through prompt and courteous handling of telephone...


  • Missoula, Montana, United States Providence Health & Service Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Providence St. Patrick Hospital. As a key member of our Communications Department, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesAnswer and direct phone calls, faxes, and messages in...


  • Missoula, Montana, United States Providence Health & Service Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Providence St. Patrick Hospital in Missoula, MT. As a key member of our Answering Service Center, you will be responsible for providing exceptional customer service to patients, providers, and staff across multiple hospitals, clinics, and physician groups within the...


  • Missoula, Montana, United States TrailWest Bank Full time

    {"title": "Customer Service Representative/Virtual Teller", "description": "Join TrailWest Bank's Dynamic TeamWe are seeking a highly motivated and customer-focused individual to join our Missoula Call Center as a Virtual Teller and Customer Service Representative. As a key member of our team, you will provide exceptional service to our customers while...


  • Missoula, Montana, United States Unifi Aviation LLC Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Unifi Aviation LLC. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met.Responsibilities:Assist...


  • Missoula, Montana, United States Applied Industrial Technologies Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Applied Industrial Technologies. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries...


  • Missoula, Montana, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our service center team, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.Responsibilities:Assist customers with U-Haul products and services,...


  • Missoula, Montana, United States Natural Grocers Full time

    About UsNatural Grocers is a health food store chain that is dedicated to providing high-quality, natural products to our customers. We are committed to helping our customers achieve their health and wellness goals by offering a wide selection of organic and natural products, as well as expert advice from our knowledgeable staff.Job SummaryWe are seeking a...


  • Missoula, Montana, United States Over Head Door Company of Amarillo Full time

    Customer Service RepresentativeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Overhead Door Corporation. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and support to our residential dealer accounts.Key Responsibilities:Manage small to...


  • Missoula, Montana, United States R1 Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration team, you will play a vital role in ensuring a seamless and efficient registration process for our patients.Key ResponsibilitiesCollect and verify patient information, including...


  • Missoula, Montana, United States TrailWest Bank Full time

    Job Summary:TrailWest Bank is seeking a highly motivated and customer-focused individual to join our team as a Virtual Teller and Customer Service Representative. As a key member of our Call Center team, you will be responsible for providing exceptional customer service, processing transactions, and responding to customer inquiries in a professional and...


  • Missoula, Montana, United States JJS Hospitality, LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at JJS Hospitality, LLC. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out: Efficiently process...


  • Missoula, Montana, United States Providence Health & Services Full time

    Job SummaryAs a Call Center Representative at Providence Health & Services, you will be responsible for providing exceptional customer service to patients and their families. Your primary duties will include answering incoming calls, scheduling appointments, verifying insurance coverage, and collaborating with healthcare providers to ensure accurate and...


  • Missoula, Montana, United States JJS Hospitality, LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at JJS Hospitality, LLC. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out: Efficiently process...


  • Missoula, Montana, United States Norco, Inc. Full time

    Job Title: Medical Store Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Medical Store Customer Service Representative to join our team at Norco, Inc.Job Summary:The Medical Store Customer Service Representative is responsible for providing exceptional customer service to walk-in and phone-in customers, ensuring a positive...


  • Missoula, Montana, United States Norco, Inc. Full time

    {"Job Title": "Medical Store Customer Service Representative", "Job Summary": "We are seeking a highly skilled and customer-focused individual to join our team as a Medical Store Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to walk-in and phone-in customers, while also demonstrating...


  • Missoula, Montana, United States Norco, Inc. Full time

    {"Job Title": "Medical Store Customer Service Representative", "Job Summary": "We are seeking a highly skilled and customer-focused individual to join our team as a Medical Store Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to walk-in and phone-in customers, while also demonstrating...


  • Missoula, Montana, United States Energy Partners Full time

    Customer Service Representative Job DescriptionEnergy Partners is seeking a highly skilled Customer Service Representative to join our team in Missoula, MT. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Respond to...


  • Missoula, Montana, United States TrailWest Bank Full time

    About TrailWest BankWe are a locally owned, full-service community bank that values honesty and exceptional customer service. Our relationship with our customers is the most important element to keeping them highly satisfied. We promote relationship banking, creating a high value-added experience for our customers and employees.Job SummaryWe are seeking a...