Customer Service Representative
1 day ago
About Us
Natural Grocers is a health food store chain that is dedicated to providing high-quality, natural products to our customers. We are committed to helping our customers achieve their health and wellness goals by offering a wide selection of organic and natural products, as well as expert advice from our knowledgeable staff.
Job Summary
We are seeking a Customer Service Representative to join our team at our Missoula, MT location. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering questions about our products, and assisting with sales floor operations. This is a great opportunity to work in a fast-paced environment and make a real difference in the lives of our customers.
Responsibilities
• Provide exceptional customer service to our customers, answering questions and resolving issues in a timely and professional manner
• Assist with sales floor operations, including restocking shelves, processing transactions, and maintaining a clean and organized store environment
• Develop and maintain a strong knowledge of our products, including their features, benefits, and uses
• Collaborate with other team members to achieve sales goals and improve customer satisfaction
• Participate in ongoing training and development to stay up-to-date on new products and services
Requirements
• High school diploma or equivalent required
• 1-2 years of customer service experience preferred
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong communication and interpersonal skills
• Ability to lift up to 25 pounds and stand for long periods of time
Benefits
Natural Grocers offers a competitive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off. We also offer opportunities for professional development and advancement within the company.
Why Work for Us
Natural Grocers is a values-driven company that is committed to making a positive impact on our customers and our community. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are passionate about health and wellness and are looking for a challenging and rewarding career, we encourage you to apply.
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