Guest Services Representative

7 days ago


Detroit, Michigan, United States Hollywood Casino at Greektown Full time
Job Description

The Front Desk Representative is responsible for the following duties:

  1. Registering and processing guests promptly upon arrival and departure;
  2. Maintaining accurate records of room availability and guest accounts;
  3. Ensuring guest satisfaction by managing communication flow at the front desk;
  4. Handling all guest accounting functions according to established hotel procedure;
  5. Performing other job-related duties as assigned.

The ideal candidate will have strong verbal and written communication skills, be computer literate, and possess problem-solving skills. Additionally, they should be able to work effectively in a fast-paced environment and maintain excellent working relationships with staff and guests.



  • Detroit, Michigan, United States PENN Entertainment, Inc. Full time

    Job Title: Front Desk RepresentativeWe're always seeking talented individuals who believe in having fun while delivering exceptional service to our customers.At PENN Entertainment, you'll be part of an exciting industry where days and nights are fast-paced. You'll work with diverse co-workers driven by their enthusiasm for helping people find and have more...


  • Detroit, Michigan, United States Marriott International Inc Full time

    Role OverviewThe Reservations and Guest Services Representative will be responsible for handling all aspects of guest reservations and services, including check-ins/check-outs, room assignments, and requests. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work well under pressure.The estimated...


  • Detroit, Michigan, United States Hollywood Casino at Greektown Full time

    We are seeking a skilled Front Desk Representative to join our team at Hollywood Casino at Greektown! As a key member of our front office team, you will play a vital role in delivering exceptional guest experiences and ensuring seamless operations.About the Job:The successful candidate will be responsible for managing guest interactions, processing...


  • Detroit, Michigan, United States Hollywood Casino at Greektown Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Hollywood Casino at Greektown. This role will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.As a Customer Service Representative, you...


  • Detroit, Michigan, United States Hollywood Casino at Greektown Full time

    Hollywood Casino at Greektown is an equal opportunity employer committed to diversity and sustainability. We are currently seeking an experienced Administrative Services Representative to provide exceptional front desk service to our guests.This role offers a starting salary of $17.89 per hour, with opportunities for career advancement and professional...


  • Detroit, Michigan, United States Azul Hospitality Full time

    We are seeking a highly skilled Guest Services Coordinator to join our team at Azul Hospitality. As a Guest Services Coordinator, you will be responsible for coordinating guest services and ensuring that all guests have an exceptional experience.**Job Summary:**This role involves working closely with front desk staff to coordinate guest services and ensure...


  • Detroit, Michigan, United States Hollywood Casino at Greektown Full time

    Job Title: Reservations and Guest Services SpecialistWe are seeking a highly organized and detail-oriented Reservations and Guest Services Specialist to join our team at Hollywood Casino at Greektown. In this role, you will be responsible for managing reservations, guest services, and front desk operations, ensuring a smooth and enjoyable experience for our...


  • Detroit, Michigan, United States ROOST Detroit Full time

    At ROOST Detroit, we are seeking an exceptional Luxury Guest Services Professional to join our team. In this role, you will be responsible for delivering unparalleled guest satisfaction and providing top-notch service as a front-line ambassador of our hotel.Job Responsibilities:Welcome guests with a warm smile and personally escort them to their rooms,...


  • Detroit, Michigan, United States ABC Professional Enterprise LLC Full time

    About the JobABC Professional Enterprise LLC is seeking a Customer Service Representative to join our team. In this role, you will provide top-notch customer service to dock residents and guests, ensuring a positive experience.Salary: $20 - $22/hour.This is a seasonal, full-time and part-time position available.Key ResponsibilitiesAssist with the maintenance...


  • Detroit, Michigan, United States Fixins Soul Kitchen Full time

    We are seeking an individual with exceptional customer service skills to join our team at Fixins Soul Kitchen as a key representative of our brand.The ideal candidate will have a minimum of 1 year of experience in an upscale restaurant setting, providing clear and accurate wait times, and guiding customers to their tables. Strong organizational skills and...


  • Detroit, Michigan, United States ABC Professional Enterprise LLC Full time

    Job SummaryWe are seeking a highly motivated Customer Service Representative to join our team at ABC Professional Enterprise LLC. This is a seasonal, full-time or part-time opportunity to provide exceptional customer service to dock residents and guests in accordance with established guest service and marine time standards.This role involves providing...


  • Detroit, Michigan, United States Marriott International, Inc Full time

    We are seeking an experienced Maintenance and Guest Services Expert to join our team at the Detroit Marriott. This is a unique opportunity to work in a fast-paced environment, providing exceptional service to our guests while ensuring the smooth operation of our facilities.The successful candidate will have a strong background in maintenance, with experience...


  • Detroit, Michigan, United States Delaware North Full time

    **Delaware North Companies is seeking a part-time Retail Team Member to join our team at Little Caesars Arena in Detroit, Michigan.**We are looking for an individual who can provide excellent guest service and manage all transactions efficiently.The estimated salary for this role is $14.03 - $15.46 per hour, depending on experience.As a Retail Team Member,...


  • Detroit, Michigan, United States Azul Hospitality Full time

    Job DescriptionWe are seeking a motivated and customer-focused Front Desk Agent to join our team at Azul Hospitality. As a key member of our front office staff, you will be responsible for delivering exceptional service to our guests, ensuring a seamless and enjoyable experience throughout their stay.Key ResponsibilitiesGreet and welcome guests upon arrival,...


  • Detroit, Michigan, United States Ultimate Staffing Services Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Ultimate Staffing Services in Detroit, MI. This is a full-time position with an estimated salary of $35,000 - $45,000 per year.Company Overview:We are a leading staffing agency dedicated to providing exceptional customer service and support to our clients. Our mission...


  • Detroit, Michigan, United States ROOST Detroit Full time

    Hotel Guest Experience SpecialistWe are seeking a highly skilled and enthusiastic Hotel Guest Experience Specialist to join our team at ROOST Detroit. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and exceeding guest expectations at every...


  • Detroit, Michigan, United States Marriott International Inc Full time

    As a valued member of the Marriott International Inc. team, you will have the opportunity to work in a dynamic and fast-paced environment as a Hotel Guest Experience Associate. This role is ideal for individuals who are passionate about delivering exceptional customer service and creating memorable experiences for our guests.About the JobWe are seeking a...


  • Detroit, Michigan, United States Aparium Hotel Group Full time

    We are seeking a skilled and detail-oriented Room Attendant to join our housekeeping team at the Aparium Hotel Group in Detroit, MI. As a key member of our team, you will be responsible for maintaining the cleanliness and organization of our guest rooms and spaces, adhering to the highest standards of quality and service.Key ResponsibilitiesMaintain the...

  • General Manager

    3 days ago


    Detroit, Michigan, United States Buffalo Guesthouse Full time

    **Job Description**We are seeking a highly skilled General Manager - Guest Experience to join our team at Buffalo Guesthouse, a unique hospitality property located in Buffalo, NY. The successful candidate will be responsible for leading all aspects of guest experience, including front desk operations, concierge services, and room assignments.**Key...


  • Detroit, Michigan, United States Delaware North Full time

    About Our CompanyWe are Deliware North, the food, beverage, and retail provider at Little Caesars Arena. We pride ourselves on providing a unique and memorable experience for our guests through our exceptional service and high-quality products. As a Retail Team Member, you will play a key role in delivering this experience by managing all transactions,...