General Manager
5 days ago
**Job Description**
We are seeking a highly skilled General Manager - Guest Experience to join our team at Buffalo Guesthouse, a unique hospitality property located in Buffalo, NY. The successful candidate will be responsible for leading all aspects of guest experience, including front desk operations, concierge services, and room assignments.
**Key Responsibilities**
- Develop and implement effective strategies to improve guest satisfaction and retention
- Manage and maintain accurate records of guest interactions and preferences
- Lead and motivate a small team of staff to provide exceptional guest experiences
**Benefits**
- $35,000 to $40,000 per year
- Free fully equipped studio apartment with private kitchen and bathroom
- Potential for occupancy-based performance bonuses/profit sharing as the business grows
- Free gas and electric
- Free Wi-Fi
- Free cable TV
- Free laundry
- Free health insurance
- Free dental insurance
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