Facilities and Data Center Operations Specialist

4 days ago

Los Angeles, California, United States GavinHeath Full time
Job Title: Facilities and Data Center Technician III

GavinHeath is seeking a highly skilled Facilities and Data Center Technician III to join our team in Los Angeles, CA. As a key member of our operations team, you will be responsible for ensuring the operational integrity and regulatory compliance of our facilities and data center electrical, mechanical, fire life safety systems, and communications infrastructure.

Key Responsibilities:
  • Expert-level knowledge of electrical and mechanical systems, including electrical distribution and layout, transformers, PLCs, generators, switchgear, UPS systems, STS', ATS', PDU's, chilled water systems, CRAC/CRAH's, and pre-action sprinkler systems.
  • Operate, monitor, maintain, and respond to abnormal conditions in facilities systems, including electrical, mechanical, communications, building monitoring and control.
  • Track and trend operational characteristics, and mentor junior staff.
  • Work with the site Data Center Manager to track and complete an aggressive preventive and predictive maintenance schedule.
  • Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction.
  • Manage systems to avoid unplanned, customer-impacting outages.
  • Manage the data floor and back of house mechanical loading capacity, ensuring the cooling system operates at its highest efficiency.
  • Provide applied mechanical and integrated control expertise for the entire data center.
  • Work as a primary knowledge expert in regard to fire and electrical codes.
  • Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.
  • Assist Data Center Manager with database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed-upon priorities.
  • Trouble ticket management and work order completion process.
  • Infrastructure projects, including cage build-outs, overhead installations, rack and stack.
  • Navigate and utilize a CMMS system.
  • Use developed procedures to solve problems.
  • Assist in asset and consumable inventory management.
  • Responsible for tracking and proper labeling of all equipment per established procedures.
  • Ensure processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.
  • Provide physical security within our client's premises.
  • Provide day-to-day exceptional customer service and support.
  • Incident escalation and report writing.
  • Monitor the building fire alarm system.
  • Maintain and complete regular facility and security tours, documenting and responding to found issues.
  • Adhere to and promote our client's Principles of Operational Excellence.
Qualifications:
  • Expert understanding of electrical and mechanical systems used in a facility and data center environment.
  • Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
  • Expert knowledge of fiber optics/cabling infrastructure and industry best practices.
  • Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations).
  • Expert knowledge and experienced with data trending/ tracking and analysis and ability to rapidly learn and use PC-based, integrated critical monitoring systems.
  • Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems.
  • Proven leadership skills.
  • Proven expert and laying out, pulling, dressing, and terminating fiber and copper communications cabling.
  • Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.
  • Excellent communication skills, both written and oral.
  • Suite (Word, Excel, PowerPoint, Project).

GavinHeath is an equal opportunity employer. We extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, creed, ancestry, genetic information, or any other status protected under applicable federal, state, or local laws.

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