Data Center Technician III
1 month ago
We are seeking a highly skilled Data Center Technician III to join our team at CoreSite. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our data centers, including facilities and telecommunications infrastructure.
Key Responsibilities- Assist in the operational integrity, security, and regulatory compliance of the data center.
- Monitor and maintain facilities systems, including electrical, mechanical, communications, and building monitoring and control systems.
- Track and trend operational characteristics to identify areas for improvement.
- Provide feedback to management on the effectiveness of existing standards and processes.
- Work with contractors and consultants to perform system expansions, corrections, and upgrades.
- Collaborate with senior technicians to track and complete preventive and predictive maintenance schedules.
- Ensure the data center operates at maximum operational efficiency by analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction.
- Manage systems to avoid unplanned, customer-impacting outages.
- Utilize a CMMS system to navigate and manage maintenance discrepancies.
- Provide exceptional customer service and support.
- Maintain and complete regular facility and security tours, documenting and responding to found issues.
- Assist with database management of maintenance discrepancies and work with management to resolve site issues based on agreed-upon priorities.
- Trouble ticket and remote hands management.
- Fiber and copper cabling terminations.
- Circuit path creation and verification.
- Coordinate and oversee power installations and upgrades.
- Work order completion process.
- Infrastructure projects (internal/customer).
- Firm and proven understanding of electrical and mechanical systems used in a data center environment.
- Firm and proven understanding of fiber optics/cabling infrastructure and industry best practices.
- Firm and proven understanding of Proficient knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
- Proficient knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations).
- Proficient and experienced with data trending/ tracking and analysis and ability to rapidly learn and use PC-based, integrated critical monitoring systems.
- Minimum of 2 years experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
- Chilled Water Systems
- Large Centrifugal Chillers
- Cooling Towers
- Heat Exchangers
- Water Treatment Systems
- VFD's and Pumps
- HVAC equipment
- CRAC/CRAH's
- Humidification Systems
- BMS and PLC Controls
- Emergency Standby Diesel Generator Systems
- Fuel/Oil systems
- 480/277 and 208/120 electrical generation and distribution
- Static UPS Systems
- Double Interlock Pre-Action Systems
- Communications cabling
- Cabling infrastructure
- Network infrastructure and hardware
- Experience laying out, pulling, dressing, and terminating fiber and copper communications cabling.
- Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.
- Proven leadership skills.
- Excellent communication skills, both written and oral.
- Suite (Word, Excel, PowerPoint, Project).
- Ability to communicate effectively with customers and internal staff.
- Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
- Ability to learn quickly and address issues as they arise during normal working hours or after hours.
- Ability to operate in and promote a rigorous process-driven team environment.
- Ability to logically analyze and solve problems.
- Ability to effectively multi-task multiple projects.
- Operate Hand and Machine Tools (hammer, drill, saw, etc.).
- Operate electrical tools such as a multi-meter or infrared camera.
- High School Diploma or greater.
- 2-5 years of experience in the data center industry.
- Be able to pass an extensive background check, including criminal history, personal references, employment and education verification, and Department of Motor Vehicle and credit check.
- Ability to stand 1/3 – 2/3 of the time.
- Ability to walk 1/3 – 2/3 of the time.
- Ability to sit 1/3 – 2/3 of the time.
- Ability to climb and balance 1/3 – 2/3 of the time.
- Ability to stoop, kneel, crouch, and crawl 1/3 – 2/3 of the time.
- Ability to reach with hands & arms 1/3 – 2/3 of the time.
- Ability to smell, talk, and hear.
- Ability to use hands to type, handle, and feel.
- Ability to reach with hands and arms.
- Ability to see at close and distance ranges and the ability to see color.
- Must be comfortable working in a high-stress, fast-paced environment with shifting priorities.
- Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support.
- Ability to lift up to 50 pounds 1/3 of the time.
CoreSite offers a competitive compensation package, including a base salary between $70,000 and $80,000 annually, an annual bonus, and equity based on individual and company performance. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) savings plan, and a generous PTO policy.
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