Guest Experience Manager

3 weeks ago


Raleigh, North Carolina, United States CAVA - Midtown East Full time
Job Overview

CAVA - Midtown East is seeking a highly motivated Guest Experience Manager to join our team. As a key member of our restaurant operations team, you will be responsible for delivering exceptional guest experiences and leading our team to achieve high standards of service and quality.

Key Responsibilities
  • Lead and develop Team Members and Special Ops Trainers to ensure a positive and productive work environment.
  • Oversee the entire guest experience, ensuring that every guest feels valued and satisfied.
  • Develop Culinary Leads and uphold food safety & quality standards to maintain the highest level of quality in our kitchen and dining areas.
  • Manage food and beverage operations, including inventory, ordering, and budgeting to ensure efficient and cost-effective operations.
What We Offer
  • A competitive base hourly rate starting at $15.
  • A comprehensive benefits package, including health, dental, vision, telemedicine, and pet insurance.
  • 401k enrollment with CAVA contribution after one year.
  • Free CAVA food.
  • Paid sick leave, parental leave, and community service leave.
  • The opportunity to be part of a rapidly growing brand and develop your career with us.
Requirements
  • Ability to lead and motivate a team to achieve high standards of service and quality.
  • Strong communication and interpersonal skills to build strong relationships with guests and team members.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Knowledge of food safety and quality standards.
Why Join CAVA?

At CAVA, we are committed to creating a culture of transparency, humility, positivity, thoughtfulness, and fanaticism. We believe in fostering a positive and inclusive work environment that allows our team members to grow and develop their careers. If you are passionate about delivering exceptional guest experiences and leading a team to achieve high standards, we encourage you to apply for this exciting opportunity.


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