Senior Branch Manager

7 days ago


Huntington Beach, California, United States Pacific Premier Bank Full time
About the Role

Pacific Premier Bank is seeking a highly skilled and experienced Senior Branch Manager to join our team. As a key member of our leadership team, you will be responsible for driving business growth, developing and leading strategies, and ensuring exceptional customer service.

Key Responsibilities
  • Develop and lead business development strategies to drive sales growth and customer acquisition
  • Manage and oversee the operational performance of the branch, including sales, deposits, withdrawals, payments, and customer service
  • Lead and motivate a team of sales and customer service professionals to achieve sales goals and provide exceptional customer service
  • Develop and implement training programs to ensure staff have the necessary skills to deliver exceptional customer service and meet sales targets
  • Monitor and analyze sales and customer service metrics to identify areas for improvement and develop strategies to address them
  • Collaborate with internal partners to leverage products, services, and technology to drive business growth and customer satisfaction
Requirements
  • 5+ years of experience in the banking industry, with a minimum of 3 years in a leadership or management role
  • Proven track record of driving business growth and developing and leading high-performing teams
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and internal partners
  • Strong analytical and problem-solving skills, with the ability to analyze data and develop strategies to drive business growth and improve customer satisfaction
What We Offer

Pacific Premier Bank offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional development and growth, as well as a dynamic and supportive work environment.



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