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Patient Access Coordinator
2 months ago
Job Summary: We are seeking a skilled Patient Access Representative to join our team at Avera. As a Patient Access Representative, you will be responsible for greeting incoming patients and visitors, performing outpatient registration duties, and verifying insurance eligibility for services.
Key Responsibilities:
- Register patients for outpatient services, including collecting demographic and insurance information
- Verify insurance eligibility and benefits for patients
- Explain registration forms and procedures to patients and visitors
- Provide excellent customer service to patients, guests, and fellow employees
- Work independently with some judgment to contribute to the efficient operation of the department
Requirements:
- High school diploma or equivalent required
- Previous experience in a healthcare setting preferred
- Strong communication and customer service skills
- Ability to work independently with some judgment
About Avera: Avera is a recognized healthcare leader that serves patients with a commitment to faith and healing. We take pride in providing superior care in our state-of-the-art facilities and are driven to make a real difference in the lives of our community members.