Patient Access Representative II

2 days ago


Valley Center, Kansas, United States Conifer Revenue Cycle Solutions Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a Patient Access Representative II, you will be responsible for performing scheduling, registration, and patient pre-admission and admission functions. You will also be responsible for greeting customers, providing world-class customer service, and completing full patient registration at the date of service.

Key Responsibilities
  • Perform scheduling, registration, and patient pre-admission and admission functions
  • Greet customers and provide world-class customer service
  • Complete full patient registration at the date of service
  • Adhere to financial and cash control policies and procedures
  • Thoroughly explain and secure Hospital and patient legal forms
  • Scan Protected Health Information and create and file patient information packets/folders for upcoming Hospital services
  • Assist with scheduling diagnostic procedures and provide customer with appointment instructions
  • Educate patients about patient financial liabilities and employ proper, compliant patient liability collection techniques
  • Perform Hospital cash reconciliation and secured payment entry in adherence to financial and cash control policies and procedures
  • Secure medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services
  • Verify insurance, benefits, coverage, and eligibility
  • Complete assigned registration financial clearance work lists activities
  • Obtain insurance authorizations for scheduled and unscheduled Hospital services
  • Secure inpatient visit notification to payors
Requirements
  • High School Diploma or GED required
  • 0-1 year in a Customer Service role
  • 0-1 year administrative experience in a medical facility, health insurance, or related area preferred
  • Some college coursework is preferred
  • Minimum typing skills of 35 wpm
  • Demonstrated working knowledge of PC/CRT/printer
  • Knowledge of function and relationships within a hospital environment preferred
  • Customer service skills and experience
  • Ability to work in a fast-paced environment
  • Ability to receive and express detailed information through oral and written communications
  • Course in Medical Terminology required
  • Understanding of Third Party Payor requirements preferred
  • Understanding of Compliance standards preferred
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Hospital administration
  • Can work in patient care locations which include potential exposure to life-threatening patient conditions

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