Patient Access Coordinator

1 week ago


Sioux Falls, South Dakota, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at MercyOne Siouxland Medical Center. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, while also providing exceptional customer service and support to our patients and families.

Key Responsibilities
  • Register patients for service delivery, including obtaining and verifying demographic, clinical, financial, and insurance information
  • Collect patient signatures on all appropriate forms and scan documents into the patient accounting system
  • Obtain and process signed physician orders for tests and procedures
  • Conduct online insurance eligibility/benefit verification and notify patients/guarantors of their liabilities
  • Provide escort and directional support to patients, family members, and visitors
  • Assist with the distribution of registration forms, ID bracelets, and other items
  • Perform activities related to registration in various settings and for multiple patient types
Requirements
  • High school diploma or equivalent combination of education and experience
  • Associate degree preferred
  • Data entry skills (50-60 keystrokes per minute)
  • Past work experience in a healthcare setting, performing registration activities
  • Excellent communication, organizational, and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer

As a Patient Access Representative at MercyOne Siouxland Medical Center, you will enjoy a competitive salary and benefits package, including:

  • Wellness programs
  • Education reimbursement
  • Personalized health insurance plans
  • Paid time off
  • Long- and short-term leave
  • Retirement planning
  • Life insurance coverage

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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