Patient Access Representative

2 days ago


Byron Center, Michigan, United States Trinity Health Full time
About the Position

We are seeking a skilled Patient Access Representative to join our team at Trinity Health. In this role, you will be responsible for greeting patients and family members, obtaining and verifying demographic, clinical, financial, and insurance information, and registering patients for service delivery.

You will also be responsible for entering patient/guarantor data into our patient accounting system, collecting patient signatures on forms, and scanning registration documents. Additionally, you will obtain and process signed physician orders, conduct online insurance eligibility/benefit verification, and notify patients/guarantors and collect patient liabilities.

This is a float position that requires rotating shifts, including weekends and holidays. You will work 40 hours per pay period and have the opportunity to work in a dynamic and inclusive environment that values diversity and equity.

Requirements
  • High school diploma
  • Associate's degree or equivalent combination of education and experience
  • Data entry skills and ability to use multiple systems
  • Excellent communication and organizational skills
  • Interpersonal skills to deal with internal and external customers
  • Accuracy, attentiveness to detail, and time management skills
About Trinity Health

Trinity Health is a non-profit healthcare system serving Grand Rapids, Muskegon, and the surrounding communities. We provide compassionate care, award-winning expertise, and the latest technology in an inclusive, Catholic, faith-based setting that honors the sacredness and dignity of every person.

We are part of Trinity Health, the nation's second-largest Catholic health system. Our commitment to diversity and inclusion is reflected in our Mission and Core Values, which emphasize the importance of treating every person with respect and dignity.



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