Medical Front Desk Representative
4 weeks ago
We are seeking a highly skilled and compassionate Patient Services Representative to join our team at Shady Grove Fertility. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.
Key Responsibilities- Maintain accurate and up-to-date patient records, including financial and insurance information
- Schedule appointments and optimize patient flow to minimize wait times
- Address customer/patient issues and provide effective short-term and long-term resolution
- Provide timely feedback to the practice regarding service failures or patient concerns
- Consult with patients regarding their benefits, coverage, and financial options
- Minimum 2 years of applicable work experience
- High School diploma required
- Extensive knowledge of insurance/benefits, medical terminology, and medical billing
- Experience working in an OB/GYN office is a plus
- Strong communication skills, independent worker, detailed-oriented, and computer savvy
- Competitive pay and bonus structure
- Comprehensive training and development opportunities
- Medical, dental, vision, and 401(k) matching
- Generous paid time off and holidays
- Tuition assistance
We are committed to growing our practice and promoting from within. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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