Current jobs related to Patient Experience Representative - Lexington, Kentucky - Compass Group Careers


  • Lexington, Kentucky, United States Mass General Brigham Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Spaulding Lexington. As a key member of our front office staff, you will be responsible for overseeing and performing all activities associated with the outpatient service and scheduling of outpatients.Key ResponsibilitiesSupport other center...


  • Lexington, Kentucky, United States Mass General Brigham Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative PSR to join our team at Spaulding Lexington. As a key member of our front office staff, you will be responsible for providing exceptional patient service, coordinating outpatient services, and supporting other center team members.Key ResponsibilitiesCoordinate...


  • Lexington, Kentucky, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Spaulding Lexington. As a key member of our front office staff, you will be responsible for overseeing and performing all activities associated with outpatient service and scheduling.Key ResponsibilitiesCoordinate demographic and insurance intake, computerized...


  • Lexington, Kentucky, United States The University of Kentucky Full time

    About UK HealthcareWe are a Health Care system that puts our people first. Our team environment fosters a sense of community pride, where we work together to deliver exceptional patient care. As a Patient Access Services Representative, you will play a vital role in ensuring seamless access to our healthcare services.Key ResponsibilitiesProvide exceptional...


  • Lexington, Kentucky, United States Catholic Health Initiatives Full time

    OverviewCatholic Health Initiatives, part of CommonSpirit Health, is a leading provider of quality care in central and eastern Kentucky. Our medical group delivers a range of primary care services, including family, internal, geriatric, and pediatric medicine, as well as several specialties.ResponsibilitiesWe are seeking a skilled Patient Services...


  • Lexington, Kentucky, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Spaulding Rehabilitation. The successful candidate will be responsible for overseeing and performing all activities associated with the outpatient service and scheduling of outpatients. This includes supporting all other front office staff in a busy pediatric...


  • Lexington, Kentucky, United States Enterprise Holdings Full time

    Customer Experience RepresentativeAt Enterprise Holdings, we're looking for a Customer Experience Representative to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service to our clients, ensuring a positive experience from start to finish.Key Responsibilities:Meet and greet customers in a professional and...


  • Lexington, Kentucky, United States Conifer Health Solutions Full time

    Job SummaryConifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a key member of our patient access team, you will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will also be responsible for obtaining complete and accurate...


  • Lexington, Kentucky, United States Marshall Lifestyle Medicine Full time

    Job OverviewMarshall Lifestyle Medicine is seeking a highly motivated and enthusiastic individual to join our team as a Patient Experience Coordinator. This role is responsible for creating a 5-star experience for our patients, providing exceptional customer service, and promoting our products and services.Key Responsibilities:Creating a welcoming and...


  • Lexington, Kentucky, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional customer service and ensuring seamless patient access to our services.Key ResponsibilitiesPerform scheduling, registration, and patient...


  • Lexington, Kentucky, United States CommonSpirit Health Full time

    Job Summary:As a Contact Center Representative with CommonSpirit Health, you will be the first point of contact for patients, physicians, and other healthcare providers. Your role will be to provide prompt, accurate, and courteous assistance to all callers through various communication channels. You will also perform a variety of duties, including care...


  • Lexington, Kentucky, United States CommonSpirit Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Certified Medical Assistant-Patient Service Representative to join our team at CommonSpirit Health. As a key member of our patient service team, you will play a vital role in delivering exceptional patient care and support.ResponsibilitiesSchedule and register patient appointments, providing...


  • Lexington, Kentucky, United States The University of Kentucky Full time

    About UK HealthcareWe are a Health Care system that puts our people first, treating each individual with respect and care.Our team environment fosters a sense of community pride, where collaboration and teamwork thrive.We are passionate about delivering exceptional Patient Access, Patient, and Customer Service experiences.Join our mission to provide...


  • Lexington, Kentucky, United States The University of Kentucky Full time

    About UK HealthcareWe are a healthcare system that puts our people first. We treat you as the individual you are, which is what makes us who we are.Our Team EnvironmentWe work in a team environment where there is a sense of community pride within the team. We are proud to be part of a team that values collaboration and mutual respect.Our MissionWe are...


  • Lexington, Kentucky, United States Diventures Full time

    Job DescriptionAt Diventures, we strive to create unforgettable experiences for our customers. As a Customer Experience Specialist, you will play a vital role in achieving this goal by providing exceptional service, sharing product knowledge, and facilitating sales in our store.The ideal candidate will be confident in presenting information to customers,...


  • Lexington, Kentucky, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a highly skilled and experienced Healthcare Operations Specialist to join our team at Conifer Health Solutions. As a key member of our Patient Access team, you will be responsible for providing exceptional customer service, ensuring efficient registration and admission processes, and collaborating with department leaders to drive...


  • Lexington, Kentucky, United States Oak View Group Full time

    Job Title: Guest Experience RepresentativeJob Summary:We are seeking a Guest Experience Representative to join our team at Oak View Group. As a Guest Experience Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience for all.Key Responsibilities:Validate guest tickets in a...


  • Lexington, Kentucky, United States Oak View Group Full time

    Job Title: Guest Experience RepresentativeJob Summary:We are seeking a highly skilled Guest Experience Representative to join our team at Oak View Group. As a key member of our Guest Experience Department, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience at our...


  • Lexington, Kentucky, United States The University of Kentucky Full time

    We are a Health Care system that puts our people first: We treat you as the individual you are, that's what makes us who we are.We work in a team environment, where there is a sense of community pride within the team.We are passionate about delivering exceptional Patient Access, Patient, and Customer Service.


  • Lexington, Kentucky, United States Oak View Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Guest Experience Representative to join our team at Oak View Group. As a Guest Experience Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience at our events.Key ResponsibilitiesValidate Tickets: Process...

Patient Experience Representative

2 months ago


Lexington, Kentucky, United States Compass Group Careers Full time
Job Summary

We are seeking a highly skilled Patient Experience Representative to join our team at Compass Group Careers. As a Patient Experience Representative, you will serve as the primary representative of the Patient Experience Team for your respective unit.

Key Responsibilities
  • Conduct new admission visits to all assigned units within the established timeframe.
  • Ensure that all employees demonstrate an aggressive hospitality orientation toward customers and clients.
  • Support client satisfaction at a level that ensures account retention.
  • Promote client awareness of the Patient Experience Program.
  • Assist in customizing programs to meet each account's unique needs.
  • Assist in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed.
  • Encourage employee creativity and innovation.
  • Provide recognition for employee achievements.
  • Resolve housekeeping issues that do not meet standards.
  • Perform other duties as assigned.
Requirements
  • Possess a thorough knowledge of office procedures and contract administration.
  • Ability to use working knowledge of the environment to meet established goals and objectives.
  • Fiscal and budgetary skills.
Benefits
  • Full-time and part-time positions offer a range of benefits, including retirement plans, associate shopping programs, health and wellness programs, and more.
  • Full-time positions also offer medical, dental, vision, life insurance, disability insurance, and other benefits.

Crothall is a member of Compass Group, an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.