Desktop Support Specialist
1 day ago
We are seeking a skilled Desktop Support Consultant to join our team at West Advanced Technologies, Inc. in Rancho Cordova, CA.
Key Responsibilities:- Install, configure, and deploy Windows 10 professional desktop and laptop PCs.
- Install and troubleshoot software and PC peripherals, including webcams, printers, scanners, and more.
- Support Microsoft Office 2016 and newer versions, with a plus for MS 365 experience.
- Familiarity with Microsoft SCCM to image PCs and deploy software.
- Ability to update account settings and add users to groups in Active Directory.
- Excellent communication and customer service skills.
- Strong organizational skills, planning, and record-keeping abilities.
- Experience with Microsoft Excel and ability to analyze and resolve hardware, software, and application problems.
- Second Level Help Desk experience.
- Valid California Driver's License required.
We are a 22-year-old company serving government agencies, and we are committed to providing exceptional service to our clients. If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply for this exciting opportunity.
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