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Academic Progress Coordinator
2 months ago
Role Type
Professional Staff
Position Designation
Degree Audit Specialist
Employment Classification
Full Time
Duration
12 Months
Work Locations
Both ME Campuses
Job Summary
The Degree Audit Specialist plays a crucial role in overseeing and coding degree requirements within the University of New England's degree audit platform, DegreeWorks. This position ensures precise monitoring of students' degree progress. Key duties encompass reviewing and coding academic program requirements, testing and maintaining the degree audit system for precision, auditing students' academic progress for graduation eligibility, addressing degree audit inquiries, advising on degree prerequisites, and assisting with the processing of degree exceptions and commencement verification.
Flexible Work Arrangement
This position will primarily be situated on the Biddeford Campus, with occasional travel between the Biddeford and Portland campuses. Following an initial review and training period, there may be opportunities for a hybrid flexible work arrangement, contingent upon the ability to attend meetings and scheduled days on either campus.
Work Environment:
The University Registrar's Office operates in a traditional office setting. It is a dynamic environment, often busy and customer service-oriented, with frequent interruptions. Some remote evening hours may be required.
About The University of New England
UNE is the largest private university in Maine, featuring two picturesque coastal campuses, a unique study-abroad campus in Tangier, Morocco, and a variety of flexible online programs. In a notably welcoming and supportive community, we provide hands-on learning experiences that empower students to make a positive impact in a world filled with challenges. We are the state's leading provider of health professionals and home to Maine's only medical and dental colleges, along with a range of interprofessionally aligned health care programs, and nationally recognized programs in marine sciences, natural and social sciences, business, humanities, and the arts.
UNE offers a comprehensive benefits package to eligible employees, which includes various health and dental plans, a retirement plan with up to an 8% match, extensive paid leave including holidays, vacation, sick and personal time, and educational benefits. For more information regarding UNE's exceptional benefits package, please visit the Human Resources Benefits site.
Key Responsibilities
- Assist in reviewing the curriculum to ensure that academic program requirements are accurately coded in the degree audit system (DegreeWorks).
- Test and maintain the degree audit system, ensuring the reliability and integrity of the data.
- Audit the academic progress of students applying for graduation by reviewing their intended degrees, majors, minors, and specializations to identify and notify advisors and students of potential issues.
- Respond to inquiries regarding degree audits from faculty advisors and staff, making necessary corrections.
- Advise professional and faculty advisors on undergraduate and graduate degree requirements, academic policies, and procedures.
- Assist with processing approved degree requirement exceptions for course substitutions and overrides in the degree audit system.
- Support the Assistant Registrar-Degree Audit and Graduation with commencement processes to verify that all degree candidates have fulfilled degree requirements.
- Bachelor's degree with a minimum of 2 years of experience, or an equivalent combination of education and experience in a University Registrar's Office.
- Preferred experience with DegreeWorks and Ellucian Banner or other student information systems.
- Proficiency in Microsoft Office Suite, especially Excel.
- Familiarity with basic principles of simple computer languages or programming.
- Strong logical and analytical problem-solving skills; excellent critical thinking abilities; attention to detail and capacity to manage multiple tasks in a high-pressure environment.
- Effective interpersonal and communication skills to work with diverse individuals and groups.
- Ability to work independently with minimal supervision, manage multiple tasks, and maintain productivity despite interruptions.
- Capability to collect, verify, and report data; ability to make procedural decisions on sensitive, confidential issues while adhering to FERPA regulations.
- Experience with report writing software and the ability to collect, verify, and report data.
- Knowledge of customer service standards, student records principles, policies, and computerized student information systems.
- Ability to maintain confidentiality of student academic records.
In accordance with federal and state law and University policy, the University of New England is committed to equal opportunity for all members of the University community. The University prohibits discrimination in employment, academic services, or any other area of University life based on various factors including race, color, sex, disability, religion, age, national origin, sexual orientation, gender identity, and veteran status.
COVID Vaccination Statement
Employees in clinical settings must meet the State of Maine's immunization requirements for clinical activity.
