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LTSS Service Coordinator

2 months ago

Great Neck, New York, United States Elevance Health Full time
Job Summary:

The LTSS Service Coordinator is a critical role within our organization, responsible for providing exceptional support to individuals with specialized needs. As a key member of our team, you will play a vital role in ensuring seamless care coordination and management of physical health, behavioral health, and long-term services and supports needs.

Key Responsibilities:
  • Conduct face-to-face program assessments to identify individual needs and develop comprehensive care plans.
  • Collaborate with individuals, families, and healthcare teams to ensure cost-effective and efficient utilization of long-term services and supports.
  • Identify members with potential clinical health care needs and coordinate cases with clinical healthcare management and interdisciplinary teams.
  • Manage non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities to ensure cost-effective and efficient utilization of long-term services and supports.
  • Document short and long-term service and support goals in collaboration with individuals and their chosen care teams.
  • Identify members who may benefit from alternative levels of service or other waiver programs.
  • Serve as a mentor, subject matter expert, or preceptor for new staff, assisting in the formal training of associates and participating in process improvement initiatives.
Requirements:
  • Bachelor's degree in a healthcare-related field or equivalent experience.
  • Minimum of 2 years of experience working with a social work agency or equivalent experience.
  • Strong understanding of person-centered planning, assessment, and care coordination.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Preferred Skills:
  • Bachelor's degree in a healthcare-related field.
  • Experience working with individuals with specialized needs.
  • Strong knowledge of healthcare systems and regulations.
What We Offer:
  • Competitive salary range: $63,174 - $94,773.
  • Comprehensive benefits package, including medical, dental, vision, and 401(k) + match.
  • Incentive and recognition programs.
  • Equity stock purchase and 401(k) contribution.
  • Paid Time Off and paid holidays.
  • Wellness programs and financial education resources.
About Us:

Elevance Health is a health company dedicated to improving lives and communities. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

Our Culture:

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes, and drive our shared success – for our consumers, our associates, our communities, and our business.