RN Telehealth Coordinator

3 days ago

Great Neck, New York, United States Elevance Health Full time
Job Title: LTSS Service Coordinator - RN Telehealth

Job Summary: We are seeking a highly skilled and experienced RN Telehealth Coordinator to join our team. As a key member of our healthcare team, you will be responsible for managing member cases, providing supervision and direction to non-RN clinicians, and developing, monitoring, evaluating, and revising care plans to meet member needs.

Key Responsibilities:

  • Perform telephonic clinical assessments to identify, evaluate, coordinate, and manage member needs, including physical health, behavioral health, social services, and long-term services and supports.
  • Identify members at high risk for complications and coordinate care with the member and healthcare team.
  • Manage members with chronic illnesses, co-morbidities, and/or disabilities to ensure cost-effective and efficient utilization of health benefits.
  • Obtain thorough and accurate member histories to develop individual care plans.
  • Establish short and long-term goals in collaboration with members, caregivers, family, natural supports, and physicians.
  • Develop and implement member care plans, ensuring access to necessary services.
  • Interface with Medical Directors, Physician Advisors, and Interdisciplinary Teams to develop care management treatment plans.
  • Direct and/or supervise the work of LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals to coordinate services for members.

Requirements:

  • Current, unrestricted RN license in NY required.
  • Minimum of 3 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role.
  • Bachelor's in Health/Nursing preferred.

About Elevance Health: We are a health company dedicated to improving lives and communities. We offer a range of market-competitive total rewards, including merit increases, paid holidays, Paid Time Off, and incentive bonus programs. We operate in a Hybrid Workforce Strategy, with associates required to work at an Elevance Health location at least once per week.

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