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Admissions Counselor
2 months ago
We are seeking a highly motivated and customer-focused Admissions Advisor to join our team at Herzing University. As an Admissions Advisor, you will play a critical role in educating and attracting potential students to our online campus through inbound and outbound phone interactions.
Key Responsibilities- Provide information to prospective students on the advantages of attending Herzing University, including our comprehensive benefits package and education assistance programs.
- Interview prospective students to define their program of interest, discuss scheduling, time commitment, and ensure all aspects of the enrollment process are completed thoroughly and accurately.
- Respond to inquiries for information about Herzing University's courses and programs through various channels, including telephone, email, text, and chat.
- Guide prospective students through the admissions process, addressing their questions and concerns at each step, and connecting them to support resources.
- Generate inquiries through prospective students, current students, and local community outreach events.
- Bachelor's Degree or equivalent work experience.
- A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service, or sales.
Herzing University is committed to providing an inclusive and collegial community where individuals are valued, heard, and empowered to contribute to the effectiveness of the institution. We offer a comprehensive benefits package, including outstanding education assistance programs, and a 40-hour work-week schedule with flexible hours.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about education and customer service, we encourage you to apply for this exciting opportunity.