Admissions Counselor Position
3 weeks ago
Job Location: Main Campus Locations - Atlanta, GA
Education Level: Masters Degree
Job Category: Health Care
Description
Skyland Trail, a nonprofit mental health residential treatment program for adults and adolescents in Atlanta, is seeking a highly skilled Admissions Counselor to join our team.
Scope:
As an Admissions Counselor, you will be responsible for answering intake calls, providing excellent customer service, completing clinical assessments, and conceptualizing potential admitting clients. You will also triage phone calls, perform crisis counseling, family sessions, conduct psychosocial and other assessments, and coordinate the admissions process.
Duties:
- Complete on-site, video, and phone psychosocial assessments, including presenting issues, symptoms, treatment history, substance abuse assessment, family/social history
- Clinical conceptualizes of potential admissions, which includes Admissions Counselors assessment of client, family questionnaire/interview, and records. Conceptualization is presented to Admissions Team and Admitting Psychiatrist.
- Provides guidance to family and clients through the admissions process; phone calls, tours, and face-to-face consultation. Crisis counseling and family sessions, when needed
- Coordinate care with referral sources, including hospitals, psychiatrist, therapist, and other mental health facilities
- Keep written account of all calls, referral sources, and clinical correspondence
- Gather all written documentation required on new clients prior to admission
- Collects and incorporates all pre-admission testing from clients and families into clients Skyland Trail record
- Keep a written record of all assessments, phone calls, and admissions to our program via electronic medical records systems prior to admissions
- Complete admission paperwork with new admissions and their families
- Conduct initial preauthorization for clients whose treatment is covered by Managed Care Organizations (MCOs), as well as educate family/clients on insurance and financial responsibilities
- Complete Mini International Neuropsychiatric Interview (MINI), Columbia-Suicide Severity Rating (C-SSRS), and Montreal Cognitive Assessment (MoCA) on all new admissions
- Writes Psychosocial Assessment for all clients
Attend appropriate meetings as needed:
Staffing meetings, Weekly Admissions meetings, Weekly clinical supervision as needed, Quarterly All Staff Meetings
Reports To:
Admissions Director
Competencies:
This position should have sufficient preparedness in the following areas:
Clinical Skills, Crisis Management Skills, Negotiation Skills, Knowledge of emergency procedures for fire, disaster, and unplanned incidents, Medical Records, Computer skills
Salary & Benefits:
Competitive salary commensurate with experience
Benefits include:
9 paid organization-wide holidays, 1 paid personal holiday, Accrued PTO, Medical, dental, and vision insurance plans, Employer match toward 403(b) retirement savings account for eligible employees, Employee assistance program for free or reduced financial counseling, mental health counseling, and other confidential professional assistance
Workplace Culture:
Skyland Trail is a nonprofit mission-focused organization with five campuses in Atlanta and about 150 employees. Employees work collaboratively in small teams. Cross-departmental committees and working groups help ensure quality and performance improvement. Each and every employee plays an important role in our clients' healing and recovery.
Commitment to Community Health:
Skyland Trail values the health of our staff and clients and has taken steps to ensure a healthy campus and community. Please note that Skyland Trail is a 100% nicotine-free campus. There is no smoking, vaping, or tobacco use permitted anywhere on campus, indoors or outdoors. Skyland Trail also requires employees to be fully vaccinated for Covid-19 and to receive a CDC-approved influenza vaccination annually.
Qualifications:
This position should hold the following qualifications:
Minimum of Masters in Psychology, Social Work, Psychiatric Nursing, Counseling, or related field, Licensed or Licensed eligible preferred
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