Residential Support Specialist

2 weeks ago


Brooklyn, New York, United States Breaking Ground Full time
About the Role

We are seeking a highly motivated and compassionate Residential Aide to join our team at Breaking Ground. As a Residential Aide, you will play a vital role in ensuring the effective delivery of services to our clients.

Key Responsibilities
  • Monitor the area and provide resources to clients
  • Maintain a welcoming, safe, and stable environment for clients
  • Make hourly rounds within and outside the facility to ensure safety and security
  • Incident management: Report and document incidents, crisis interventions, communicate with on-call management team
  • Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes
  • Greet people entering the site, determine nature and purpose of visit, and direct or escort them to specific destinations
  • Circulate among residents, visitors, or employees to preserve order and protect property
  • Complete intakes, and property searches as needed, distribute mail
  • Accept and log all food deliveries and serve meals to clients. Willingness to complete food safety course
  • Screen residents and visitors and packages to prevent passage of prohibited articles into residence
  • Use company vehicle to transport clients to and from appointments in the community and as directed by program management
  • Provide relief support for 311 operations
  • Facilitate onsite laundry and shower resources for clients
  • Perform other related duties as assigned
Requirements
  • Two years of related experience
  • Proficiency with Microsoft Office Suite required
  • High School Diploma or General Education Degree (GED), Associates degree preferred
  • CPR and First Aid certifications a plus
  • Experience working with individuals experiencing homelessness and/or mental health or substance use issues is a plus
  • Valid NY or NJ driver's license with a good driving record, as defined by Breaking Ground is preferred
About Breaking Ground

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. We believe that everyone deserves a home and provide supportive housing paired with services designed to help people maintain their homes for the long-term.



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