General Manager

4 days ago


Dundalk, Maryland, United States AMF Full time
General Manager Job Description

At AMF, we're looking for a highly skilled and experienced General Manager to lead our entertainment centers to success. As a General Manager, you'll be responsible for overseeing all aspects of center operations, including entertainment, food and beverage sales, and property management.

Key Responsibilities:
  • Center Revenue Generation: Develop and implement financial operational plans and budgets to achieve center financial goals, including driving food and beverage sales.
  • Operational Excellence: Manage day-to-day center operations, scheduling, planning, organizing, and communicating effectively with your team.
  • Team Development: Supervise and direct regular training for all staff members, ensuring their proficiency in guest service, food and beverage operations, loss prevention, and company operating standards.
  • Performance Review: Manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction.
  • Guest Satisfaction: Achieve and maintain overall guest service goals, ensuring customer complaints are resolved appropriately and guests are completely satisfied.
Requirements:
  • 5+ years of management experience in full-service kitchen, bar, restaurant, and food service operations.
  • Bachelor's degree.
  • Basic business math, accounting skills, and strong analytical/decision-making skills.
  • Strong team player with exceptional people development skills.
  • Customer service pro with knowledge of POS register systems.
  • Solid communication skills.
Work Environment:

Typical entertainment center environment with a fast-paced atmosphere. Must be able to walk, bend, and stand for periods of time, and may lift objects with some assistance.

We offer a competitive total rewards package, including healthcare coverage and performance-based incentives. The approximate pay range for this position is $65,000 - $75,000 per year.



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