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Business Systems Analyst
2 months ago
Join the Kentucky Judicial Branch as a Business Analyst and contribute to the success of our Administrative Office of the Courts. As a key member of our team, you will play a crucial role in evaluating business needs and requirements, developing strategies for continuous process improvement, and providing consulting services to support project delivery.
Key Responsibilities:- Assist in the development of project delivery assets, processes, and procedures.
- Work with team members to continuously improve assets, processes, and procedures for project delivery.
- Embrace defined project delivery methodology through adoption and usage of templates and processes.
- Consult with customers to gather and document project business needs using interview and questioning techniques.
- Develop product and software requirements with an understanding of the underlying project assumptions.
- Coordinate with department members to understand proposed development requirements and functional implications.
- Verify software requirements written by team members are logical, feasible, cohesive, and within scope of the product requirements.
- Facilitate and participate in team reviews of software designs to ensure software requirements are fulfilled.
- Drive the approval process for required project documentation.
- Serve as the main customer contact for all functional matters related to the project.
- Develop team awareness of issues affecting projects.
- Work with other AOC staff to maintain and update product/project materials.
- Serve an instrumental role in designing and testing work product(s).
- Develop use cases and use case briefs.
- Develop GUI designs.
- Execute use cases during formal acceptance testing.
- Conduct internal and external training, as needed.
- Manage and/or provide guidance to other team members.
- Bachelor's degree in education, communications, or business.
- 5 years of business consulting experience.
- Advanced computer skills.
- Experience working with elected officials.
- Direct, recent experience with business process re-engineering/assessment, consulting services, training.
- Strong familiarity with project delivery methodology and accompanying tools.
- In-depth hands-on knowledge of the Microsoft product suite.
- Working knowledge of SharePoint.
- Experience in meeting facilitation and negotiation skills.
- Excellent written and oral communication skills.
- Excellent interpersonal skills.
- Advanced time management skills.
- Advanced understanding of service delivery and project life cycles.
- Advanced project planning skills.
- Advanced curriculum development skills.
- Advanced problem-solving and conflict resolution skills.
- Classroom training experience and/or extensive public speaking experience.
- Highly self-motivated and directed.
- Ability to absorb new ideas and concepts quickly.
- Ability to present ideas in a business-friendly and user-friendly manner.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Customer-centric focus in task completion.
- Experience working in a team-oriented, collaborative environment.
Occasional travel between training locations may be required. Sitting for extended periods of time, dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components, and lifting and transporting of moderately heavy objects may be necessary.
