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Retail Banking Relationship Manager

2 months ago

Rogers, Minnesota, United States Bank of Montreal Full time
About the Role

We are seeking a highly skilled and motivated Retail Banking Relationship Manager to join our team at the Bank of Montreal. As a key member of our branch team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Customer Service: Provide personalized service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Relationship Building: Build and maintain strong relationships with our customers, understanding their financial needs and providing tailored solutions to meet those needs.
  • Product Knowledge: Stay up-to-date on our banking products and services, including personal and small business lending, retail investments, and everyday banking.
  • Collaboration: Work closely with our branch team to achieve business objectives and deliver a seamless customer experience.
  • Risk Management: Apply sound credit granting principles and adhere to regulatory requirements to protect the bank's assets and maintain the quality of the lending portfolio.
  • Communication: Develop and maintain effective communication with customers, colleagues, and management to ensure seamless delivery of services and products.
Requirements
  • Education: Post-secondary degree in a related field of study or equivalent combination of education and experience.
  • Experience: Typically 2-3 years of relevant experience in financial services, with a focus on customer service and relationship building.
  • Skills: Strong interpersonal and communication skills, with the ability to build rapport and connections with customers. Proficiency in Microsoft Office and other banking software applications.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.