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Customer Service Representative

2 months ago


Boise, Idaho, United States R1 RCM Full time
Job Summary

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. in a fast-paced hospital environment. As a key member of our Patient Registration team, you will play a critical role in ensuring seamless patient check-in experiences.

Key Responsibilities:

  • Collect and accurately input patient and insurance information in a timely manner, working across multiple screens and programs.
  • Provide exceptional customer service to patients, addressing their concerns, fears, and questions with empathy and compassion.
  • Work effectively in a dynamic environment, adapting to changing circumstances and prioritizing tasks to meet deadlines.
  • Collaborate with clinicians and other team members to ensure efficient registration processes.

Requirements:

  • High School Diploma or equivalent
  • Excellent customer service skills and experience

About R1 RCM Inc.

We are a leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. Our team is dedicated to delivering exceptional care and service to our patients, and we are committed to creating a positive and supportive work environment for our associates.

What We Offer:

  • A competitive hourly rate of $19.50
  • A comprehensive training program to ensure your success in this role
  • A collaborative and dynamic work environment

Join our team and be part of a mission-driven organization that is dedicated to making a difference in the lives of our patients and communities.