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BH Crisis Case Manager

2 months ago

Naperville, Illinois, United States Edward-Elmhurst Health Full time
Job Summary

The Behavioral Health Crisis Case Manager plays a critical role in the Emergency Department as part of a multi-disciplinary team, providing crisis evaluation, service linkage, and post-discharge support to patients. This position requires collaboration with medical and psychiatric teams to ensure optimal patient care.

Key Responsibilities
  • Coordinate care management with various agencies, including Adult Protective Services, DCFS, SASS, psychiatric units, and insurance companies.
  • Develop and implement individualized care plans to meet patients' needs.
  • Provide education and support to patients and their families on mental health resources and services.
  • Collaborate with community-based organizations to ensure seamless transitions of care.
  • Participate in quality improvement initiatives to enhance patient outcomes.
Requirements
  • Master's Degree or higher in a behavioral health field.
  • High level of communication skills to interact effectively with patients, families, and healthcare teams.
  • Knowledge of DSM5 diagnostic criteria, ICD10, and interqual/MCG standards.
  • Minimum of two years of previous assessment experience.
Preferred Qualifications
  • Minimum of two years of experience in crisis/emergency services, behavioral health setting.
  • Knowledge of patient rights and law pertaining to mental health.
License and Certification
  • Licensed Social Worker (LSW), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Clinical Professional Counselor (LCPC) licensure.
  • CPI certification within 90 days of start date.
  • Current CPR Certification issued by American Heart Association or Red Cross within 90 days of start date.
Benefits
  • Public Service Loan Forgiveness program.
  • Medical, dental, and vision benefits.
  • 401K plan.
  • Tuition reimbursement.
  • Paid time off.
  • Fitness center membership.