Epic Scheduler and Business Analyst

24 hours ago


Morrisville, North Carolina, United States UNC Health Care Full time

The estimated salary for this position is $44,116 - $63,494 per year.

About the Role

We are seeking an experienced Business Applications Analyst to join our team at UNC Health Care. This role will provide technical expertise and support to ensure the efficient operation of our scheduling systems.

Responsibilities

The key responsibilities of this role include:

  • Epic Scheduling Build and Support: Ensures new departments joining the UNC system are built to comply with standards included in the Template Tool Policy; Resolves Service Now Incidents and Tasks related to scheduling and template build; Provides end user support for all UNC owned and managed clinics along with Community Connects;
  • Template Optimization: Establishes and provides oversight to the application of enterprise-wide standards and guidelines as well as ensures effective maintenance of scheduling guidelines; Offers guidance on best practices and opportunities for optimal capacity according to guidelines and standards;
  • Collaboration: Works collaboratively with clinic operations, scheduling services, call centers, revenue management, and ISD to ensure effective template design;

The successful candidate will work closely with cross-functional teams to achieve these goals.



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