Healthcare Scheduling Operations Manager

20 hours ago


Morrisville, North Carolina, United States UNC Health Care Full time

The estimated salary for this position is $44,116 - $63,494 per year.

Job Responsibilities

This role includes the following responsibilities:

  • Epic Scheduling Build and Support: Works closely with other Epic Core teams and Operations to build key components necessary for Cadence scheduling; Ensures new departments joining the UNC system are built to comply with standards included in the Template Tool Policy; Resolves Service Now Incidents and Tasks related to scheduling and template build;
  • Template Optimization: Establishes and provides oversight to the application of enterprise-wide standards and guidelines as well as ensures effective maintenance of scheduling guidelines; Offers guidance on best practices and opportunities for optimal capacity according to guidelines and standards;
  • Collaboration: Works collaboratively with clinic operations, scheduling services, call centers, revenue management, and ISD to ensure effective template design;

The successful candidate will work closely with cross-functional teams to achieve these goals.



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