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Relationship Development Specialist
2 months ago
We are seeking a highly skilled and motivated Relationship Development Specialist to join our team at BankProv. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.
Key Responsibilities- Customer Relationship Building: Develop and maintain strong relationships with clients, understanding their financial needs and providing tailored solutions to meet their goals.
- Exceptional Customer Service: Provide prompt, professional, and courteous service to clients, ensuring their needs are met and exceeded.
- Business Development: Identify and pursue business opportunities, collaborating with cross-functional teams to drive revenue growth and expand our client base.
- Product Knowledge: Stay up-to-date on BankProv's products and services, effectively communicating their features and benefits to clients.
- Team Collaboration: Work closely with colleagues to achieve business objectives, sharing knowledge and best practices to drive success.
- Education: High school diploma or equivalent required; degree in business, finance, or related field preferred.
- Experience: 1-2 years of experience in retail banking, customer service, or related field.
- Skills: Excellent communication and interpersonal skills, ability to work in a team environment, and strong problem-solving skills.
- Preferred Qualifications: Basic understanding of Microsoft Office Suite, cash handling experience, and customer service experience.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing duties of this job, employees may occasionally be required to stand; walk; sit; use hands, or feel objects, tools or controls; reach with hands and arms; speak clearly and hear efficiently. Employees may occasionally lift and/or move up to, or in excess of 10 pounds. Specific vision abilities may be required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Prolonged periods of sitting at a desk and working on a computer.