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Medical Laboratory Specialist

4 weeks ago

San Carlos, California, United States One Medical Full time
About Us

One Medical is a pioneering healthcare organization that's redefining the primary care experience. We're committed to making quality care more accessible, affordable, and enjoyable for everyone. Our mission is to transform healthcare by improving the experience for patients, providers, employers, and health networks alike.

We're not your average doctor's office. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses, and mental health concerns have been delighting people for over a decade.

In February 2023, we marked a significant milestone by joining forces with Amazon. Together, we're dedicated to delivering exceptional healthcare to more consumers, employers, care team members, and health networks, ultimately achieving better health outcomes.

The Opportunity

As a Phlebotomist/Medical Assistant, you'll play a vital role in our patient's care journey by providing exceptional venipuncture services and clinical support. Reporting to the Office Manager and collaborating closely with our diverse team of providers and administrative assistants, you'll be an integral part of our patient's primary care team.

You'll utilize the highest quality standards to perform specimen collections and processing, while providing a personalized and calming experience for our patients. You'll use a growth mindset to navigate the rapidly changing technology and workflows that keep us at the forefront of modern healthcare, all while delivering best-in-class, human-centered care to our patients.

Key Responsibilities
  • Provide best-in-class venipuncture services for patients of all ages
  • Perform and assist with extended scope duties, including non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
  • Maintain high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
  • Continuously care for our members beyond the lab room by answering patient messages, following up on lab cases, and assisting our providers and virtual medical team with clerical duties
  • Master our technology suite, including Slack, G-suite, Zoom, and our Electronic Medical Record System, to interact with team members and complete daily work
Requirements
  • Graduated from a postsecondary Medical Assistant program (accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES)) or completed relevant Medical Assistant training by any branch of the armed forces
  • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
  • Strong written and verbal communication skills
  • A High School Diploma or equivalent
  • Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously
  • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
  • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
  • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
  • Phlebotomy experience and/or certification preferred
  • Experience with extended scope care, including non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs preferred
Benefits

We're committed to taking care of our team members' health and wellness. Our benefits package includes:

  • Paid sabbatical after 5 and 10 years
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental, and Vision plans
  • Free One Medical memberships for yourself, your friends, and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • Competitive salary: starts at $21.50/hr

We're an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.