Luxury Retail Sales Associate
2 weeks ago
Position Overview:
The Jewelry Sales Consultant plays a vital role in delivering exceptional customer service within the Jewelry & Watch department. This position focuses on achieving personal and departmental sales targets while showcasing extensive product knowledge to enhance the customer experience.
Key Responsibilities:
- Provide outstanding customer service and support, ensuring a welcoming shopping environment.
- Meet sales and Star Rewards objectives through proactive engagement with customers.
- Utilize the My Client system to build and maintain a loyal clientele.
- Participate in continuous training sessions to enhance product knowledge and sales techniques.
- Assist in various operational tasks, including inventory management, merchandising, and sales promotions.
Essential Duties:
- Become proficient in all point-of-sale systems and assist customers with their shopping needs.
- Engage with customers using effective selling techniques to understand their needs and suggest suitable products.
- Encourage customers to utilize store credit options and promote additional merchandise that complements their selections.
- Stay informed about current promotions and events to maximize sales opportunities.
- Maintain a high standard of presentation and organization within the department.
Qualifications:
- High School Diploma or equivalent is required.
- 1-2 years of relevant retail experience preferred.
- Strong communication skills and the ability to work well with diverse customer groups.
- Flexibility to work varied retail hours, including evenings and weekends.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Occasional lifting of items up to 25lbs.
- Frequent use of technology and point-of-sale systems.
This role offers an opportunity to thrive in a dynamic retail environment while contributing to a team dedicated to excellence in customer service.
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