Luxury Retail Sales Associate

2 weeks ago


Arlington, Virginia, United States Simon Property Group Full time

Position Overview:

The Jewelry Sales Consultant plays a vital role in delivering exceptional customer service within the Jewelry & Watch department. This position focuses on achieving personal and departmental sales targets while showcasing extensive product knowledge to enhance the customer experience.

Key Responsibilities:

  • Provide outstanding customer service and support, ensuring a welcoming shopping environment.
  • Meet sales and Star Rewards objectives through proactive engagement with customers.
  • Utilize the My Client system to build and maintain a loyal clientele.
  • Participate in continuous training sessions to enhance product knowledge and sales techniques.
  • Assist in various operational tasks, including inventory management, merchandising, and sales promotions.

Essential Duties:

  • Become proficient in all point-of-sale systems and assist customers with their shopping needs.
  • Engage with customers using effective selling techniques to understand their needs and suggest suitable products.
  • Encourage customers to utilize store credit options and promote additional merchandise that complements their selections.
  • Stay informed about current promotions and events to maximize sales opportunities.
  • Maintain a high standard of presentation and organization within the department.

Qualifications:

  • High School Diploma or equivalent is required.
  • 1-2 years of relevant retail experience preferred.
  • Strong communication skills and the ability to work well with diverse customer groups.
  • Flexibility to work varied retail hours, including evenings and weekends.

Physical Requirements:

  • Ability to stand and walk for extended periods.
  • Occasional lifting of items up to 25lbs.
  • Frequent use of technology and point-of-sale systems.

This role offers an opportunity to thrive in a dynamic retail environment while contributing to a team dedicated to excellence in customer service.



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