Executive Housekeeping Manager

2 weeks ago


Webster, New Hampshire, United States McKibbon Hospitality Full time
About the Role

We are seeking a highly skilled and experienced Executive Housekeeping Manager to join our team at McKibbon Hospitality. As a key member of our property leadership team, you will work closely with the Assistant General Manager and General Manager to guide the total operations of our Housekeeping department.

Responsibilities
  • Assist with the overall performance of the Housekeeping department, including guest satisfaction, brand quality assurance, budget, and labor.
  • Execute the training of all associates on brand and company standards to maximize revenue and maintain superior service.
  • Maintain compliance and stay up-to-date on new initiatives for the brand and company.
  • Implement and train on all McKibbon procedures related to cost control and inventory management.
  • Maintain positive relationships with associates to drive associate satisfaction.
  • Monitor and ensure that safety and security standards are being maintained.
  • Support guest experience and satisfaction.
Requirements
  • Previous housekeeping experience within a hotel.
  • 3 years' minimum experience in a hotel manager/supervisor position (highly desired).
  • Experience working with major brands like Marriott, Hilton, or Starwood (highly desired).
  • Knowledge of local and state compliance laws.
  • The skills and experience to lead a team to consistently deliver exceptional guest service.
  • Excellent communication and problem-solving skills.
  • The ability to ensure that hotel policies and brand standards are followed.
Perks and Benefits

We value the employee experience as much as we value our guests' experience. Our comprehensive benefits package includes:

  • Comprehensive benefits package including medical, dental, and vision.
  • Life insurance.
  • Pet Insurance.
  • Short and long-term disability.
  • Paid time off and holidays.
  • Tuition reimbursement.

We also offer competitive compensation with incentives, a 401K savings plan with 50% matching funds, and associate referral program.



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