Lead Agile Coach

2 weeks ago


Chicago, Illinois, United States iManage Full time

At iManage, we prioritize a flexible work environment that promotes the health and well-being of our employees. We believe in the power of collaboration and learning from one another while ensuring that our team members maintain a healthy work-life balance. We invite you to discover more about our culture.

As a Lead Agile Coach at iManage, your role will encompass...

You will be an experienced Agile Coach eager to guide and mentor several Scrum teams comprising 3-8 members. Your primary responsibility will be to uphold the Scrum framework and other team agreements. In this position, you will collaborate closely with various teams within our Cloud Operations division, particularly the Site Reliability Engineering teams. Your influence will be crucial in enhancing the teams' Agile practices and ensuring that solutions are delivered with efficiency and effectiveness. Furthermore, you will inspire the team and foster a collaborative environment to discuss improvements that guarantee quality.

Insights from our leadership, including Senior Principal Site Reliability Engineer (Malik Muratovic), highlight the team culture: "The most rewarding aspect of our project is the opportunity to learn new technologies, broaden our knowledge base for career growth, and deliver a platform that truly satisfies our customers. We engage in open dialogue, share ideas, and collaborate with like-minded individuals. Our leadership is genuinely invested in understanding our challenges and supporting our solutions. It feels like we are working alongside friends, and we even enjoy gaming together at times."

My responsibilities include...

  • Guiding the team to concentrate on daily and sprint objectives aligned with current product goals.
  • Leading the team's continuous improvement efforts by encouraging ownership of action items identified during retrospectives.
  • Assessing and coaching teams to elevate their maturity levels at a sustainable and comfortable pace.
  • Supporting the team in backlog management while facilitating a healthy team dynamic regarding priorities and scope.
  • Promoting quality practices to help teams consistently enhance the quality of their deliverables and meet the Definition of Done (DoD).
  • Facilitating and leading Scrum events such as planning sessions, reviews, and retrospectives.
  • Ensuring team members are equipped with techniques to embody Agile/Lean principles and mentoring them on their Agile mindset journey.
  • Keeping abreast of the latest Agile methodologies and applying them regularly.
  • Resolving conflicts, fostering consensus-building, and guiding collective decision-making to drive teams toward successful outcomes.
  • Facilitating the design of effective experiments that align with organizational objectives.

My qualifications include...

  • A Bachelor's degree or equivalent experience.
  • Over 3 years of experience coaching multiple Scrum teams.
  • Experience in a SaaS environment.
  • Familiarity with various Agile frameworks such as Scrum, Kanban, XP, etc.
  • Proven ability to balance objective data with other considerations in decision-making.
  • Experience with Jira & Confluence or similar project management tools.
  • Exposure to release management and CI tools like Jenkins, AppVeyor, etc.
  • Possession of a CSM, PSM, or PMI-ACP certification is a plus.

If you don't meet every qualification listed, we encourage you to apply anyway. At iManage, we are committed to fostering a diverse and inclusive environment and welcome individuals with a growth mindset and a passion for learning.

What I can expect...

  • To join a supportive, experienced team with an inclusive and vibrant culture.
  • Flexible work hours that allow for a balance between personal time and work commitments.
  • Collaboration in a modern workspace with amenities such as a gaming area, complimentary snacks, beverages, and regular social events.
  • To focus on impactful work that addresses complex challenges using the latest technologies and protocols.
  • The opportunity to shape my career path through our internal development framework.
  • Access to unlimited courses on LinkedIn Learning for skill enhancement and certification opportunities.
  • To be part of an innovative, industry-leading SaaS company that is continuously growing and scaling.

iManage supports me by...

  • Creating an inclusive environment where I can contribute to shaping the culture.
  • Offering a competitive salary that is consistently applied and regularly reviewed based on industry standards.
  • Providing an annual performance-based bonus.
  • Offering comprehensive health, vision, dental, and life insurance, along with a 401k retirement savings plan with a company match.
  • Access to HealthJoy, a healthcare concierge service to maximize health benefits.
  • Enhanced leave for expecting parents, including 20 weeks of 100% paid primary leave and 10 weeks of 100% paid secondary leave.
  • A flexible time-off policy that allows for vacations, volunteering, holidays, family time, or simply recharging.
  • Support for mental health and well-being through wellness days and free access to mindfulness resources.

About iManage...

iManage is dedicated to Making Knowledge WorkTM. Our intelligent, cloud-enabled, secure knowledge work platform is relied upon by over one million professionals across more than 65 countries to unlock and activate the knowledge within their business content and communications.

We are committed to continuous innovation to tackle the most complex professional challenges and drive better business outcomes. Our work is ambitious and rewarding, attracting individuals who thrive on challenges and enjoy collaborating with the industry's best and brightest.

At iManage, we invite you to make your work meaningful, regardless of who you are or how you contribute.

iManage is an equal opportunity employer, committed to creating a diverse and inclusive workplace free from discrimination and harassment of any kind.


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