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Scrum Master

2 months ago


Chicago, Illinois, United States Hexaware Technologies Full time
About the Role

We are seeking a highly skilled Scrum Master to join our team at Hexaware Technologies. As a Scrum Master, you will play a critical role in leading our teams in adopting Agile methodologies and ensuring the successful delivery of projects.

Key Responsibilities
  • Coach and Mentor team members on Agile principles, practices, and roles, fostering a culture of collaboration, accountability, and continuous improvement.
  • Remove Impediments and obstacles that hinder team productivity and delivery, escalating issues as needed and collaborating with cross-functional teams to find solutions.
  • Collaborate with other Scrum Masters and Agile coaches to share best practices, lessons learned, and continuous improvement initiatives across the organization.
  • Stay Current with Agile methodologies, industry trends, and ServiceNow platform updates, and contribute to the evolution of Agile practices within the organization.
Requirements
  • 6-10 years of Scrum Master experience
  • Knowledge of Agile tools such as JIRA, Azure DevOps, and ServiceNow Agile
  • Exposure to leading ServiceNow projects as a Scrum Master
  • Hands-on experience with ServiceNow Agile management 2.0 and reporting
  • Knowledge of other Agile approaches, such as SAFe Agile, Kanban
Preferred Tools and Certifications
  • JIRA, ServiceNow Agile Development 2.0
  • Scrum master certification (e.g., CSM, PSM)
  • ITIL Certification
  • ServiceNow certifications in customer workflows
  • Project Management Professional (PMP) certification