Team Supervisor

7 days ago


Orland Park, Illinois, United States Cold Stone Creamery Full time

Job Summary:

Cold Stone Creamery is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in the success of our store by leading and developing a team of employees.

Key Responsibilities:

  • Train and develop employees to ensure they have the skills and knowledge needed to provide excellent customer service and achieve sales goals.
  • Delegate tasks and responsibilities to team members and provide guidance and support as needed.
  • Monitor and control labor costs by effectively scheduling and managing employee hours.
  • Ensure that all cash handling and inventory procedures are followed accurately and efficiently.
  • Conduct regular performance evaluations and provide constructive feedback to employees.
  • Collaborate with the store manager to achieve sales and customer service goals.

Requirements:

  • Previous experience as an Assistant Manager or in a similar leadership role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
  • Ability to lift up to 50 pounds and stand for long periods of time.


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