Student Services Specialist III, North Davidson Campus
3 days ago
This position represents the college to potential students and their families, secondary schools and their respective officials, post-secondary institutions and their respective officials, and the community at large. The main emphasis of this position is to build relationships with prospective Nashville State Community College students and to assist and advise them through the enrollment process, including career advising.
Key Responsibilities- Provide student-centered service and advising to prospective students and their families regarding the college, academic offerings, career choice, admission procedures, and financial aid options.
- Assist applicants through the application, career development, and financial aid process.
- Develop, coordinate, and expand activities related to New Student Orientation and other student on-boarding communications and services.
- Collaborate to develop, refine, deliver, and evaluate orientation for new students, including the development of new recruitment programs for transfer and non-traditional students.
- Manage ongoing effective and strategic communication with prospective students and applicants via letters, telephone calls, personal visits, electronic, and social networking mediums, etc.
- Participate in recruitment events on and off campus, such as high school fairs, college fairs, campus tours, open houses, and other events.
- Coordinate assigned activities with other college programs, departments, and external entities.
- Provide regular reports on contacts to prospective students and student applicants, as well as on visits to schools and campus visits.
- Assist in planning, implementing, and evaluating creative approaches to increase awareness about Nashville State to prospective student audiences for the purpose of increasing enrollment and college completion.
- Bachelor's degree
- Two (2) years' experience working with students
- Career advising experience
- Prior customer service experience
- Proficient computer skills
- Master's degree
- Prior marketing experience
- Bilingual, preferably Spanish and/or Arabic
- Experience with Ellucian products, particularly Banner
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