Student Services Specialist I, Southeast Campus
6 days ago
This is a part-time regular position that will serve as the first point of contact for new, continuing, and prospective students. The successful candidate will be responsible for assessing student questions and determining the appropriate actions to take, as well as providing the information needed to enroll and be successful at Nashville State.
Key Responsibilities:- Provides general information regarding admissions, financial aid, career services, and student records to prospective students, faculty, staff, and the general public.
- Provides student-centered services via various platforms while maintaining a professional and congenial demeanor.
- Processes student requests for enrollment services.
- Assists students with using computer kiosks for admissions and financial aid services.
- Schedules appointments, coordinates access, and distributes documents to other departments across campus.
- Helps facilitate the resolution of student issues.
- Captures, reports, and evaluates feedback for services provided in each student interaction.
- Collaborates in the evaluation of creative approaches to promote/advertise NSCC to prospective students.
- High school diploma
- Minimum two years' customer service experience
- Proficiency in basic computer software
- Excellent oral communication skills
- Associate's degree or higher
- Two years' experience working in higher education
- Multilingual, preferably in Spanish and/or Arabic
- Experience with Banner
- General knowledge of student services policies and procedures
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Student Services Specialist
6 days ago
Nashville, Tennessee, United States The Tennessee Board of Regents Full timeJob Title: Student Services Specialist IThis role serves as the first point of contact for new, continuing, and prospective students, providing general information regarding admissions, financial aid, career services, and student records.Key Responsibilities:Assess student questions and determine the appropriate actions to take, as well as provide the...
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