Spine Center Orthopedic Nurse Coordinator
4 weeks ago
The Spine Center Ortho Nurse Coordinator plays a vital role in the interdisciplinary Spine team, facilitating exceptional care, patient experience, and clinical outcomes for spine patients.
Key Responsibilities- Patient/Family Assessment
- Collects patient data for new patients prior to initial visit using telecommunication strategies.
- Analyzes data compiled by the scheduler or intake person to confirm completeness and to identify any gaps.
- Evaluates patient/family response to medical, nursing, therapy interventions at regular intervals.
- Communicates any assessment findings to appropriate team members and documents in EMR according to policy.
- Patient/Family Education
- Develops a patient education plan based on assessment findings.
- Provides instruction on when and how to communicate with the team.
- Provides written information via handouts and/or email to reinforce verbal education.
- Evaluates patient/family understanding of information provided and documents in EMR.
- Supports patient/family through experience to ensure adherence to treatment plan.
- Patient/Family Referrals
- Coordinates and initiates referrals to physical and occupational therapy, case management, and social work/community resources as needed.
- Interfaces with physicians, APP?s, and schedulers to ensure appropriate scheduling of studies, procedures and/or interventions following initial visit.
- Anticipates and/or identifies barriers to patient adherence to treatment plan and collaborates with other providers/team members to minimize barriers.
- Spine Program Support
- Responsible for establishing and maintaining collaborative working relationships with physicians, APP?s, nurses, technologists, schedulers, practice managers, front desk staff, physical therapists, and ancillary support roles as Spine program evolves.
- Collaborates with APP?s to triage complex phone calls.
- Participates in the development and implementation of evidence-based clinical tools relevant to new patient intake, access and navigation.
- Identifies and monitors program quality metrics relevant to patient population, including outcomes and trends.
- Participates in and leads program-specific safety and quality process improvement plans.
- Professional Development
- Maintains clinical competency by participation in grand rounds, relevant conferences, continuing education, professional organizations and other related activities.
- Under the direction of Spine leadership, participates in specific quality improvement activities relevant to program and role.
- Facilitates and role models a learning environment that supports patient safety and evidence-based practice for all levels of patient care staff.
- EDUCATION
- Bachelor's degree in nursing required; Master's degree in health-related field preferred.
- EXPERIENCE
- 3-5 years of experience with surgical patient population, inpatient or outpatient. Neurosurgery, Spine and/or Orthopedic experience preferred.
- LICENSURE
- CT RN Nursing license, BLS, Specialty certification in Neurosciences or Orthopedic nursing preferred.
- PHYSICAL DEMAND
- Must be able to assist patients on and off procedure table and push wheelchairs.
BLS certified, two years' experience in ortho/neuro. Previous experience in case management, coordination preferred but not required.
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