Spine Center Orthopedic Nurse Coordinator

4 weeks ago


New Haven, Connecticut, United States Yale New Haven Health Full time
Job Summary

The Spine Center Ortho Nurse Coordinator plays a vital role in the interdisciplinary Spine team, facilitating exceptional care, patient experience, and clinical outcomes for spine patients.

Key Responsibilities
  • Patient/Family Assessment
    • Collects patient data for new patients prior to initial visit using telecommunication strategies.
    • Analyzes data compiled by the scheduler or intake person to confirm completeness and to identify any gaps.
    • Evaluates patient/family response to medical, nursing, therapy interventions at regular intervals.
    • Communicates any assessment findings to appropriate team members and documents in EMR according to policy.
  • Patient/Family Education
    • Develops a patient education plan based on assessment findings.
    • Provides instruction on when and how to communicate with the team.
    • Provides written information via handouts and/or email to reinforce verbal education.
    • Evaluates patient/family understanding of information provided and documents in EMR.
    • Supports patient/family through experience to ensure adherence to treatment plan.
  • Patient/Family Referrals
    • Coordinates and initiates referrals to physical and occupational therapy, case management, and social work/community resources as needed.
    • Interfaces with physicians, APP?s, and schedulers to ensure appropriate scheduling of studies, procedures and/or interventions following initial visit.
    • Anticipates and/or identifies barriers to patient adherence to treatment plan and collaborates with other providers/team members to minimize barriers.
  • Spine Program Support
    • Responsible for establishing and maintaining collaborative working relationships with physicians, APP?s, nurses, technologists, schedulers, practice managers, front desk staff, physical therapists, and ancillary support roles as Spine program evolves.
    • Collaborates with APP?s to triage complex phone calls.
    • Participates in the development and implementation of evidence-based clinical tools relevant to new patient intake, access and navigation.
    • Identifies and monitors program quality metrics relevant to patient population, including outcomes and trends.
    • Participates in and leads program-specific safety and quality process improvement plans.
  • Professional Development
    • Maintains clinical competency by participation in grand rounds, relevant conferences, continuing education, professional organizations and other related activities.
    • Under the direction of Spine leadership, participates in specific quality improvement activities relevant to program and role.
    • Facilitates and role models a learning environment that supports patient safety and evidence-based practice for all levels of patient care staff.
Qualifications
  • EDUCATION
    • Bachelor's degree in nursing required; Master's degree in health-related field preferred.
  • EXPERIENCE
    • 3-5 years of experience with surgical patient population, inpatient or outpatient. Neurosurgery, Spine and/or Orthopedic experience preferred.
  • LICENSURE
    • CT RN Nursing license, BLS, Specialty certification in Neurosciences or Orthopedic nursing preferred.
  • PHYSICAL DEMAND
    • Must be able to assist patients on and off procedure table and push wheelchairs.

BLS certified, two years' experience in ortho/neuro. Previous experience in case management, coordination preferred but not required.



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