Treatment Services Supervisor

4 weeks ago

Birmingham, Alabama, United States New Season Full time
Job Description

New Season Treatment Centers is a leading national healthcare service provider of outpatient treatment centers specializing in providing safe, quality, and best-in-class care for individuals living with Opioid Use Disorder (OUD).

Our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person, addressing the underlying causes of OUD, to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.

Job Summary:

The Treatment Services Supervisor - Clinical Operations will oversee the day-to-day clinical operations of the assigned clinic. This role will work in a collaborative effort with a multidisciplinary treatment team to identify and meet the clinical needs of patients and assist in their overall well-being.

Key Responsibilities:

  • Ensure compliance with all local, state, federal, and company rules and regulations within the allocated budget for the clinic.
  • Keep the company informed of any significant treatment events and make prudent recommendations to address the same.
  • Ensure that all patients and staff at the assigned clinic have completed all intake, admission, discharge, and aftercare paperwork.
  • Develop patient group session schedules for counseling staff to strengthen the patient's bond with the clinic.
  • Assist with clinical aspects of the quarterly quality assurance program reviews.
  • Designated back-up for the Program Director in their absence.
  • Ensure patient progress is accurately documented by staff in all patient charts. Provide reports as requested.
  • Ensure completion of all monthly report requirements.
  • Collaborate with the Program Director, Pharmacist, and Nursing Services Coordinator to oversee pharmacy operations.
  • Ensure 10% of charts are audited monthly with some representation of active and discharged patients.
  • Oversee and supervise clinical work of clinical staff as required.
  • Provide administrative supervision, including performance reviews, disciplinary actions, hiring/separation authority, and time and attendance for the assigned clinic.
  • Review, sign, and date all appropriate documentation required.
  • Report patient abuse, neglect, and exploitation as required.
  • Assist in monitoring all patient activities on clinic premises.
  • Actively participate in community relations activities as directed and authorized.
  • Ensure the reading and understanding of the Policy and Procedures Manual.
  • Ensure compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA).
  • Assist with the clinical aspects in achieving and maintaining three-year accreditation status through recognized accrediting bodies.
  • Responsible for obtaining or maintaining proper licensure and/or certification according to specific state requirements for the assigned clinic.
  • Actively participate in preparation for surveys and inspections conducted by CARF, the State, and any other agency site visits as dictated by state laws or regulations.
  • Participate in all staff meetings and conduct Treatment Team Meetings.
  • Always act in the best interests of the program and company; honor, support, and protect the proprietary data and rights of the company.

Essential Qualifications:

  • Education/Licensure/Certification: Master's Degree in a related field and licensure (LCSW, LMHC, or LMFT). In Texas, can include LPC license as well.
  • Required Knowledge: Knowledge of Methadone, general clinical supervision, and counseling practices, Federal Confidentiality Law, HIPAA, and ethics. Must be computer literate and have basic knowledge of all Microsoft products.
  • Experience Required: Minimum of two (2) years of direct management experience.

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