Fitness Center Associate

4 days ago


Staten Island, New York, United States Retro Fitness Full time
Job Overview

The Front Desk employee is the face of Retro Fitness, serving as the primary point of contact for members upon arrival. This role requires a TEAM-oriented individual with exceptional communication skills to provide a positive experience for our members.

Key Responsibilities
  • Greet and check-in members, ensuring a warm and welcoming atmosphere.
  • Resolve member issues efficiently and effectively.
  • Drive membership sales and retention through proactive engagement and follow-up.
  • Sell in-store merchandise, including Retro Blends Smoothies and Pro Shop items.
  • Maintain a safe and clean environment for all members and staff.
  • Perform applicable downtime tasks, such as facility upkeep and walk-throughs, as assigned by management.
  • Open and close the facility as scheduled, adhering to company policies and procedures.
Requirements
  • A positive, upbeat personality with excellent communication skills.
  • Ability to multitask and adapt to changing situations.
  • Customer service orientation with a focus on delivering exceptional member experiences.
  • Punctuality, responsibility, and attention to detail are essential.
  • CPR/AED training is preferred, as is prior sales experience in a retail setting.
Compensation and Benefits

$17.00 per hour, with opportunities for growth and development within the company.

About Retro Fitness

Retro Fitness is a health club built on respect and dedication to our members. We provide a consistent and innovative customer experience, empowering members to achieve their health and fitness goals. With over 120 gyms open or under development across the US, we offer a dynamic and supportive work environment.



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