Receptionist and Fitness Center Closer
1 week ago
This role is ideal for individuals who can effectively manage closing shifts and are available during weekends.
Role SummaryThe Front Desk Associate serves as the initial point of contact for members at the Retro Fitness facility. This individual must possess a strong TEAM spirit and excellent communication abilities, ensuring a welcoming atmosphere for all members.
Embody the RETRO values - integRity, dEdication, consisTency, expeRience, and innOvation.
Key Requirements- Enthusiastic and positive demeanor.
- Strong communication skills with customers, colleagues, and supervisors.
- Adept at multitasking.
- Customer service-focused.
- Punctual, responsible, and detail-oriented.
- CPR/AED certification is a plus.
- Previous sales experience in a retail environment is advantageous.
- Completion of all Retro University training is required.
Hours may vary, including mornings, evenings, and weekends.
Mission StatementOur goal is to deliver a consistent and innovative experience for each member, helping them achieve their fitness aspirations and contributing to a healthier America, one visit, one rep, one mile at a time.
Responsibilities- Welcoming and checking in members upon arrival.
- Addressing and resolving member concerns effectively.
- Facilitating membership sales and retention efforts.
- Following up with potential members.
- Promoting in-store products such as Retro Blends Smoothies and Pro Shop items.
- Maintaining a safe and clean environment for all members and staff.
- Performing assigned tasks during downtime, including facility upkeep.
- Opening and closing the facility as scheduled.
- Adhering to company policies and procedures.
With over 120 gyms currently operational or in development across the United States, Retro Fitness provides diverse fitness experiences under one roof. Our facilities feature top-notch equipment and services, including the Retro Blends Smoothie Bar and various amenities designed to enhance member satisfaction.
Under the leadership of our new CEO, Andrew Alfano, Retro Fitness is on a path of growth, driven by a fresh strategic vision and focus.
This franchise operates independently, and all hiring decisions are made by the franchise management.
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