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Advanced Word Processing and Document Management Professional

1 month ago

Newark, New Jersey, United States SourcePro Search Full time
Job Summary

SourcePro Search is seeking a highly skilled Word Processing Specialist to join our team. As a key member of our support staff, you will be responsible for providing expert-level word processing and document management services to our clients.

Key Responsibilities
  • Act as the primary point of contact for clients seeking word processing assistance and document problem resolution.
  • Provide advanced-level support for Microsoft Word, PowerPoint, and other software applications.
  • Develop and deliver training programs to enhance staff knowledge and skills.
  • Collaborate with the technology department to identify areas requiring reinforcement or training.
  • Assist with the creation of document templates, document clean-up, and conversion.
  • Provide technical assistance through a helpdesk ticketing system.
  • Assist with data entry using various software applications and/or transcripts of analog/digital dictation.
  • Knowledge and competence in e-filing in both federal and state courts in NJ/NY.
  • Knowledge and competence for in-person/virtual notarization.
Requirements
  • Minimum of 5 years law firm secretarial and/or word processing experience.
  • Advanced knowledge of Microsoft Suite (Outlook, Word, Excel, PowerPoint), Windows 10/11, Office 365, and iManage.
  • Strong organizational, customer service, and problem-solving skills.
  • Strong oral and written communication skills.
  • Extraordinary attention to detail.
  • Ability to work collaboratively with lawyers, staff, and clients, while demonstrating strong teamwork and positive attitude.
  • Ability to work on projects in a rapidly changing environment and provide timely, high-quality, and accurate work product.
  • Ability to multitask and effectively meet deadlines.
  • Ability to quickly learn new technology and develop computer skills to meet users' needs.
  • Ability to handle confidential material in a discreet manner.