IT Support Specialist
22 hours ago
As a Technical Support Specialist at Assyst, you will play a crucial role in delivering exceptional support services to our clients. Your primary function will be to provide Tier-1 support for in-office and remote employees, ensuring that their technical issues are resolved efficiently and effectively.
Responsibilities
Deliver phone support to employees, greeting and submitting tickets for walk-up support and scheduled appointments.
Answer, validate, and triage incoming tickets, including phone-in incidents and requests, email submitted incidents and requests, and self-service ticket submissions routed from internal employees.
- Escalate issues to Tier 2 as needed, setting customer expectations for follow-up.
- Identify and perform first-contact resolution tickets.
- Provide technical information and assistance on configuration, setup, maintenance, and initial troubleshooting of County standard computer systems, hardware, and software.
Requirements
High School Graduate or equivalent. CompTIA A+, Security + or Network + certification, ITIL Foundations, and HDI Certification is a plus.
-
IT Support Specialist
4 days ago
Arlington, Virginia, United States TeamLogic IT Full timeJob SummaryThe Help Desk Technician Intern role at TeamLogic IT is an exciting opportunity for individuals with a passion for IT and a desire to learn and grow in a dynamic environment. As a Help Desk Technician, you will be responsible for providing top-notch technical support to our clients, ensuring their systems are running smoothly and efficiently.Key...
-
Administrative Support Specialist
5 days ago
Arlington, Virginia, United States ALTA IT Services Full timeJob Title: Executive AssistantJob Summary:ALTA IT Services is seeking a highly skilled and experienced Executive Assistant to provide comprehensive support services for daily operations in areas of normal administrative service functions. The ideal candidate will have a strong background in office administration, excellent communication skills, and the...
-
Perinatal Support Specialist
4 days ago
Arlington, Virginia, United States Postpartum Support Virginia Full timeMake a Difference in the Lives of New Mothers and ParentsWe are seeking dedicated individuals to join our state-wide network of volunteers who provide direct support to new mothers and parents experiencing a difficult time in their lives. As a volunteer, you will have the opportunity to make a positive impact on the lives of new and expectant mothers and...
-
IT Support Specialist
3 weeks ago
Arlington, Virginia, United States Apex Systems Full timeJob Title: IT Support SpecialistApex Systems is seeking a highly motivated and detail-oriented IT Support Specialist to join our team in the Arlington, VA area.Job Summary:We are looking for a skilled IT Support Specialist to provide technical assistance and support to our clients. The ideal candidate will have a strong background in computer hardware and...
-
IT Support Specialist
4 weeks ago
Arlington, Virginia, United States Avert Network Services LLC Full timeJob DescriptionAt Avert Network Services LLC, we are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a critical role in ensuring the exceptional happiness of our clients. Your primary responsibility will be to handle escalated support requests for the IT Team that require on-site implementation. You...
-
Digital Acquisition Policy Specialist
4 days ago
Arlington, Virginia, United States ALTA IT Services Full timeJob Title: Digital Acquisition Policy SpecialistJob Summary:ALTA IT Services is seeking a highly skilled Digital Acquisition Policy Specialist to join our team. As a key member of our acquisition team, you will be responsible for analyzing federal acquisition policies, regulations, directives, and guidelines related to digital and artificial intelligence...
-
IT Support Specialist
4 days ago
Arlington, Virginia, United States Managed Staffing Full timeJob DescriptionJob Title: IT Support SpecialistLocation: Arlington, VA 22203Job Summary: Managed Staffing is seeking a skilled IT Support Specialist to provide technical assistance across various platforms and devices. This role will utilize the ServiceNow ticketing system to log, track, and prioritize support requests while delivering prompt solutions. A...
-
Senior Administrative Specialist
4 weeks ago
Arlington, Virginia, United States Nationwide IT Services Full timeAbout the RoleNationwide IT Services is seeking a highly skilled Senior Administrative Specialist to provide support to a General Officer (GO) at the Pentagon. The ideal candidate will have experience supporting a GO or similar role and possess excellent administrative, research, and management skills.Key ResponsibilitiesManage the GO's schedule, including...
-
CT Imaging Specialist
3 weeks ago
Arlington, Virginia, United States HealthCare Support Full timeCT Technologist OpportunityHealthCare Support is seeking a skilled CT Technologist to join our team for a 13-week contract in Arlington, Texas.Benefits of Working with HealthCare SupportImmediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification...
-
Medical Support Specialist
1 week ago
Arlington, Virginia, United States Gastroenterology Center of Norhern Virginia Ltd Full timeJob DescriptionMedical Support SpecialistWe are seeking a skilled Medical Support Specialist to provide high-quality patient care and support in our medical office. As a Medical Support Specialist, you will be responsible for preparing patient charts, pulling notes, and setting up medical equipment for each visit. You will also assist nurses and doctors with...
-
Technical Support Specialist
5 days ago
Arlington, Virginia, United States United Software Group Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at United Software Group. As a Technical Support Specialist, you will be responsible for providing advanced technical support to end-users for hardware, software, and network issues.Key Responsibilities: Provide technical support...
-
Technical Support Specialist
4 days ago
Arlington, Virginia, United States LoudounTecLoudounTec Full timeJob SummaryTechnical Support Specialist - We are seeking a skilled Technical Support Specialist to join our team at LoudounTec. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers. You will work closely with our team to identify and resolve technical issues, and provide excellent customer...
-
Endpoint Support Specialist
5 days ago
Arlington, Virginia, United States GTSC Talent Solutions Full timeJob Title: Endpoint Support SpecialistJob Summary:We are seeking an experienced Endpoint Support Specialist to join our team at GTSC Talent Solutions. As an Endpoint Support Specialist, you will be responsible for providing top-notch support for our clients' endpoint security needs.Key Responsibilities:Implement and administer Microsoft Defender, McAfee...
-
IT Support Specialist
4 days ago
Arlington, Virginia, United States General Motors Financial Company, Inc. Full timeJob SummaryWe are seeking a skilled IT Support Specialist to join our team at General Motors Financial Company, Inc. The ideal candidate will have experience in maintaining, configuring, and supporting desktop computing hardware and software technologies.Key ResponsibilitiesMaintain and configure desktop computing hardware and software technologiesProvide...
-
Sales Support Specialist
4 weeks ago
Arlington, Virginia, United States First Citizens Bank Full timeJob Title: Sales Support SpecialistWe are seeking a highly skilled Sales Support Specialist to join our team at First Citizens Bank. As a Sales Support Specialist, you will play a critical role in supporting our Commercial Lending team in identifying sales and cross-sell opportunities, coordinating materials for presentations, and maintaining prospect...
-
Technical Support Specialist
3 weeks ago
Arlington, Virginia, United States Commonwealth of Virginia Full timeJoin the Commonwealth of Virginia as a Technical Support SpecialistThe Commonwealth of Virginia is seeking a part-time Technical Support Specialist to deliver exceptional IT assistance. This role will focus on providing comprehensive support to users, ensuring efficient operations and optimal performance of IT systems.The Technical Support Specialist will be...
-
IT Support Specialist
2 weeks ago
Arlington, Virginia, United States Prism, Inc. Full timeAt Prism Inc., we're seeking a skilled IT Support Specialist to join our team. As a Technical Assistance Expert, you'll be responsible for troubleshooting and resolving technical issues, ensuring our systems run smoothly and efficiently.Key Responsibilities:Diagnose and troubleshoot hardware and software issuesProvide excellent customer service and support...
-
Desktop Support Specialist
4 weeks ago
Arlington, Virginia, United States Btechnical Group LLC Full timeJob Title: Desktop Support SpecialistOur client, a leading company in the Sports and Entertainment space, has an immediate full-time opening for a Desktop Support Specialist to join their team in Arlington at their Stadium.This is a 12+ month contract that will continue to renew/extend indefinitely, assuming a good fit for all. The benefits and perks are...
-
Technical Support Specialist
1 week ago
Arlington, Virginia, United States Paladin Consulting Full timeJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Paladin Consulting. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to customer support requests in a timely and professional manner.Maintain a high level...
-
Administrative Support Specialist
3 days ago
Arlington, Virginia, United States The Reserves Network Inc Full timeJob Title: Administrative Support SpecialistJob Summary: We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at The Reserves Network Inc. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team, including receiving and verifying shipments,...