Operations Manager

4 days ago


Frisco, Texas, United States TIAA Full time
Job Title: Operations Manager

At TIAA, we are committed to providing exceptional financial services to our clients. We are seeking an experienced Operations Manager to join our team.

Job Summary:

The Operations Manager will be responsible for overseeing the day-to-day operations of our Global Security Operations Center (GSOC). This includes managing a team of security professionals, coordinating incident response efforts, and analyzing risk and threat data to inform business decisions.

Key Responsibilities:
  • Team Management: Supervise a team of security professionals, providing guidance and support to ensure the successful execution of GSOC operations.
  • Incident Response: Coordinate incident response efforts, working closely with cross-functional teams to resolve security incidents and minimize business impact.
  • Risk and Threat Analysis: Analyze risk and threat data to identify potential security vulnerabilities and develop strategies to mitigate them.
  • Process Improvement: Identify opportunities for process improvement and implement changes to enhance the efficiency and effectiveness of GSOC operations.
Requirements:
  • Experience: 3+ years of experience in a security operations center or similar role, with a strong background in risk and threat analysis.
  • Education: Bachelor's degree in a related field, such as computer science, cybersecurity, or a related field.
Preferred Qualifications:
  • Lenel On-Guard Access Control Software: Experience managing the Lenel On-Guard access control software system.
  • Axis Command Station Video Surveillance System: Experience managing the Axis Command Station video surveillance system.
  • Global Security Operations Center Contracted Operators: Experience managing global security operations center contracted operators.
What We Offer:

TIAA offers a competitive compensation package, including a base salary range of $80,000 - $110,000 per year, as well as opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates.


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